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Please help me with the Extended Call Forwarding. Everything works until I dial the last digit of the new 12-digit forward-to number (9+1+area code+ 7-digit number). Right after I dial the last digit, I get a busy signal. Below is what I found in the Avaya documentation. Am I missing any steps...

Hello, I have 1208 mailboxes in the Octel 300 RELEASE S.3 There is no documentation left from a previous administrator. How do I find what mailboxes are used for company greetings/announcements? What commands should I use? Thank you.

If you dial 800-xxx-xxxx or 978-xxx-2071 (this is a DID number, ext. 1222071), you will be connected to VDN 1222485, vector 137. Again, both numbers go to the same VDN/vector. After listening to the announcement 2632 and choosing between 6 options (vector 137), a caller is routed to different...

Does anyone work (or know anything about) with Mutare EVM? What is good/bad about it? Any thoughts, concerns, suggestions?

Is there a list of all Linux commands on the S8500 servers? How to find it? I am looking for commands to configure/change a modem to dial out a phone number. And the 'help' command doesn't help. Thanks.

Is there a way to see what incoming numbers (800 numbers for example) correspond to what DNIS numbers in the S8500 switch? Thanks.

I have three S8500 switches in different locations connected together (ESS). When 911 is dialed from a remote location, it shows on the main switch and the local (main switch location) police is notified. How to configure the switches so the local police to each switch is notified in case of 911...

Does anybody know if there is a way to upload a range of phone numbers into the NATIONAL DO NOT CALL REGISTRY? Thanks.

I hope someone can help me. I need to block some numbers from calling our receptionist. I created a vector routing table and updated the vector for the main company number with this line: goto step 30 if ani in table 100 Step 30 routs a call to the trap. I tested this set up with my cell phone...

In the REMOTE CALL COVERAGE TABLE, I have this entry: L6726%,,D Could anybody tell me what that means and where I can learn about this? Thank you.

I am using Avaya VAL Manager. I just backed up all the announcements on one board. During the backup process, the program did not ask me where I wanted to store those .wav files. So it stored them somewhere but I cannot find that directory. Searching for .wav files on my PC did not show anything...

Below is the complaint I got from a call center agent. It is not the first time already. Please let me know if anybody has experienced something like that and how to fix it. T hanks. We are getting a RONA call we cant hang up on again. The customer has already been helped, and ended the...

CM 3.1, S8500 Now when we call outside, only our main number is visible. How can I change that so each our DID is going to the public? Also, is it possible to make some DIDs visible and the others not? Thanks.

Is it possible to dial the last number that called a particular extension? For example, somebody called me and I saw their number on the display. Later I do not remember that number but I want to call back. Is there a FAC or something I can use to dial that number? System: S8500 V3.1 Phones...

I'd like to know how to resolve this warning. I have S8500 V3.1 8 GAM 2 WRN N Mon Feb 11 09:32:47 PST 2008 Alarm service failure - unable to report alarms 2 GAM 2 WRN N Fri Feb 08 08:30:27 PST 2008 Alarm service failure - unable to report alarms 0 GAM 2 WRN N Thu Feb...

Hi all, Octel 200 Serenade 4. How can I add/see/modify logins for other system administrators? Thanks.

Is it possible to limit storage time for messages in a mailbox in Octel 200 Serenade R4? I cannot find this setting neither in Information Table nor in System Parameter Table. Thank you.

System – G3si V8.2 I am having strange problem going on today. Two ports/two extensions are working for some time and then not working, and again... I have done busyout/release a few times. What else should I do? Thanks.

Here is the quote from the "6408 - 6416 - 6424 Voice Terminal User’s manual" "Searching the directory for a name 1. Press the softkey below Dir or the Directory button. 2. Enter the name using dial pad keys. Press 2 for «ABC», 3 for «DEF», etc.… Use to enter a comma or a space. For example ...

Users complain that sometimes it takes long time to get into their mailboxes. I have 14 voice ports between the Octel and the G3si (port 14 is for the message waiting light only). I do not see any hardware errors. How can I be sure that all ports work? Looking at this port statistics report, I...