I have PBX's with older software and I am starting to see (BUG4023 : IFC 13 DCH 31) errors. What ID is the error referring to? PNI or RLS ID on the DCH? I have a CS1000M with 5.5 on one side and Option 11C 4.5 on the other end - What should the RLS ID's be? Thanks!
I use to get my long distance via a carrier that blocked and prevented my users from dialing a local nxx and would play an intercept message to hang up and dial long distance.
Now I have a new LD Carrier that will allow local dialing over our LD Span and will bill us if users dial this way. I...
We just integrated a new Shoretel to our Nortel CS1000M (81C) and have (2) issues with the Qsig.
1. Name and number work from the Shortel to the Nortel, but when calling from the Nortel to the Shortel, I do not see the name of the called extension.
2. Calling from the Nortel to the Shortel...
We just integrated a new Shoretel to our Nortel CS1000M (81C) and have (2) issues with the Qsig.
1. Name and number work from the Shortel to the Nortel, but when calling from the Nortel to the Shortel, I do not see the name of the called extension.
2. Calling from the Nortel to the Shortel...
Trying to setup NTP in switch. My desktop PC support team rebuilt my PC and I lost element manager, so I am trying to set up NTP in LD 117.
It looks like I have everything setup, but I can not enable the NTP service.
" SCH1688": Network Time Synchronization is running in Slave ModeNTP feature...
Never seen this before. I have an option 11C that I just put a new DID range into it with the 867(NXX. The range is 867-2500-2699. I am trying to change the ANI to 867-2500 but I am getting SCH Code (SCH0418)
TYPE ANI_DATA
CUST 0
ANAT 867
SCH0418
Why won't this allow 867 as the ANAT? I have...
I am trying to setup a Flu Vaccine application on one of our last Meridian Mail systems. However, the announcement is pretty long and the user is being cutoff before the complete announcement is recorded. How can I increase the recordings for both the menu service and announcement service...
I generally work on Large Nortel PBX systems and I am not real familiar with the BCM50 system. I have a question on how the station licensing works.
I understand the BCM50 main unit has 12 digital stations. Do I have to have key codes to enable and use those stations?
Also, if I have a DSM16...
We are a county agency and utilize a long distance service from a state agency, utilizing a PRI setup as ESS5. We use AC2 (8) for the LD. We dial 8xxyyyxxxxx (hear a 2nd dialtone) and enter a 7-digit code.
We recently upgraded our PBX to 5.5 about 4-5 months ago. Before the upgrade, users...
Trying to use a Plantronics USB DSP-400 headset with a 2050 softphone. Anyone have any luck with this headset?
I can hear with it, but the mic is not recognized.
I am wanting to block a few certain CLIDs.
If I build a variable, and then insert the code below in my master script, is that enough? Or do I have to do something in the PBX to get the CLID into CC6?
IF CLID = number_blocked
THEN DISCONNECT
END IF
Okay, I got a new PC and I am trying to setup UWIN on it. Had it installed on old PC many moons ago.
The problem I am having is when I connected via telnet (127.0.0.1), I can receive the LOGIN: prompt, but then the telnet port closes before I can input the username.
KSH is working.
UWIN is...
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