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  • Users: waulela
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  1. waulela

    How to send NPA + NXX + DN over a tie line usind CDP

    We are going to migrate from our current on-site voicemail system to an enterprise corporate voicemail system. Since there are thousands of mailboxes on the new system our corporate office is requesting that we change all our extension numbers to 10-digits (NPA+NXX+DN) in order to fit into the...
  2. waulela

    Activity Codes on M3905 Diplay

    Does anyone know if it's possible to display the current activity code on the M3905 display after an agent enters it on their telephone?
  3. waulela

    Internal CDR with Digits Dialed

    I am trying to set up a simple CDR report on several internal CDN's pointed to an internal ACD group that I've set up. The Call Center manger would like to see the following information. The ext# of the person who called the CDN (Originating Ext) The digits dialed (CDN that is DFDN to my ACD...

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