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I know I can do list meas trunk hourly and get the past 24 hours of detailed info, but is there anyway to get that same data for a historic period like last month?

This may seem like a wierd question, but what all is needed to make a working voice over IP system from an Option-81. I have leader and follower signalling server, 2 MC32 cards, 2 5520s, phones. What else is required besides licenses?

I have one IPE shelf on one of my switches that 5 analog line cards went bad over the weekend. I tried disabling and enabling the cards, even reseated and they did not work. I put a new card in and that corrected the problem for the subscribers. What could've possibly caused this? My first...

I have a buffer box that has stopped collecting calls so I want to verify that CDR is coming out of the TTY that has been plugged in to it. I have verified that CDR is turned on on all the routes. I have verified that CDR_DATA has port 4 set, and verified that tty4 is set for cty. I tried...

Is there a way to block users from being able to accept collect calls?

What tools, test equipment, gadgets do you use? What's good, what's not? What's the hot ticket for VOIP?

The book says the range is 0-24 but it won't let me set it to 12.

Was trying to out a phone and found that it was in a group hunt list. I tried all types of combinations of entry number and x and xx at teh stor prompt and nothing removed it. Finally changed the number in the list, but now I have a non-DID crazy number in the list.

Does anyone know of any security training classes that have to do with voice systems not VoIP? All I can find through google are for routers and switches or VoIP.

I tried to reset a password and got a message that says, Logical drive almost full. Any ideas?

I get the message CallPilot is up but not processing calls due to the following services are not operational. Call Pilot Blue Call Router Call Pilot Time Service Any ideas, can't find anything in documentation.

I have a small ACD group, 5 agents on analog sets, and they say that all the calls go to one agent even if the others are logged in. Is there a hunt type for the ACD group? What else could be causing this? I'm pretty new to the Meridian switches, this is an Option-81 with Suc 3.0. Thanks

I am trying to set up a thru dial application that will allow people to dial local numbers and toll-free numbers by pressing 1 or 2. I can't get them to work. I have the restriction permission lists set up with 99NXX and NXX for all local numbers (we use 99 to dial out) I am getting messages...

What feature is needed to block private callers? Can I do it on my PRI? How bout digital trunks?

I have a trouble where I am dropping calls only from off-site and exactly 3 minutes after the setup message. I have an Option 81c/3.0 and am connected to a GTD5. Below are a couple examples. Is this a telco trouble or could it be a timer on my side? DCH 0 UIPE_IMSG CC_SETUP_IND REF 00005B5A...