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  1. justadivageek

    Flash menu links only work once

    I am a newbie to falsh - I created a flash header for my site, but the wierd thing is that it only seems to work once and then the rest of the hyperlink buttons fail to work... Has anyone heard of this before? Any ideas on how to fix it? Here's the site - its the main nav www.bellabearco.com...
  2. justadivageek

    CallPilot 4.0 Network back completes with errors after MS patches

    It doesn't really complete anything - the error states Completed With Erros, but no data it stored on the network. This started happening after the latest Microsoft Hotfixes/SP2 were applied. We use Novell, but have CP setup with a windows share on our server. Here's a copy of the log...
  3. justadivageek

    Directory User? DN show up in Directory w/o having mailbox

    We have a Nortel Option 11c I am using CallPilot for a phone tree and one of the options the group would like to have is a bunch of DN's listed as directory numbers - but the DN's do not have mailboxes. How can we have the name appear in DialByName, if they do not have a mailbox? We also...
  4. justadivageek

    OTM, CDR, TBS

    How many acronyms can we use? We have OTM and I can see that CDR is listed as part of our software package, but I do not see the TBS [telecom billing system] option. Is TBS an additional software package? We have an employee who is being harrassed and want to track their phone calls for local...
  5. justadivageek

    Recording device for M3904

    We have an Option 11c with CallPilot using M3904 phones. I need to be able to save a voicemail message for evidence in a criminal case. Does anyone know what that device is called? I saw it used before, but that tech is no longer working in a division in which I can reach him. The device...
  6. justadivageek

    Office 2007 Upgrade Spell Check does not work

    Has anyone come across this error yet? We are in the process of upgrading to Office 2007. Unfortunately, we have a large group of people that receive an error when trying to use spell check in WORD: "Cannot find proofing tools for English (US). If you have the proofing tools, try reinstalling...
  7. justadivageek

    MWI on M3904 on but no new messages

    We have a Meridian Opt 11c with CallPilot [no symposium] using M3904 handsets. Last week, I started getting phone calls that the Message Waiting Indicator light has remained on even though there are no new messgages. This is happens on about 1/4 of our phones. CallPilot settings are all...
  8. justadivageek

    CallPilot SU04 PEP, how o I get it?

    I need to get a hold of the new PEP for CallPilot, but don't have access to it on Nortel's site. Our Tech Support is overbooked and I am having trouble getting a hold of them. Is there anyway I can get the new PEP...anyone, anyone?
  9. justadivageek

    WARNING: LOW DISK DISK RECS AVAIL: 0 ?

    I have a Meridan Option 11c and when I complete a command in just about any load [20, 23, 95, etc] I receive the following error. MEM AVAIL: (U/P): 2464977 USED U P: 399190 166872 TOT: 3031039 DISK RECS AVAIL: 0 WARNING: LOW DISK Bad Hard Drive? What do you think, Help I don't want the...
  10. justadivageek

    OTM for CallPilot

    Is anyone familiar with Optivity Telephony Manager - OTM, it was sent with the latest version of CallPilot [we have an Option 11c] Our phones are M3904 and KEY 00 is the main line for our phones with a valid DN for example: KEY 00 SCR 3### 0 KEY 01 is the rollover line for each phone using a...
  11. justadivageek

    Schedule Firmware updates on Option 11C

    HI All, I can't find any documentation on how to schedule a Friware Update on a specific group of TN's. We have several sites and don't want them to all update at once because the older M3904's sometimes get fried after a firmware update. I look forward to your input!
  12. justadivageek

    ESAM not displaying DN's on M3904

    ESAM aka Emergency Stand Alone Mode on a Meridian Option 11C is not displaying DN's on the phones at site with a Mini Carrier Remote. The Universal Trunk is configured with multiple analog lines but the DN's aren't showing up on the M3904 phones. Although it does not display, you can hit key 0...
  13. justadivageek

    Manual switch from day to evening menu

    Hi All, We have a unique situation in as much as we have 3 golf courses connected to our Option 11c with Mini remote carriers, using CallPilot. They each uses 2 menus, essentially and open or closed menu. Since the hours of operation depend on the weather [people can't golf in the rain] they...
  14. justadivageek

    How can I merge 2 VMB on CallPilot?

    We have an Option 11c switch with CallPilot 1.07. I have several phantom 500 DN's but now those user's have been given actual phones. They now have 2 DN's w/voicemail boxes. Is there anyway to forward the phantom 500 to the new DN or to recreate the old DN as something else, maybe an ACDN and...
  15. justadivageek

    when dialing 911 there is a 30 - 60 second delay for trunk

    We have a remote location that has a Mini-remote Carrier and a Option 11c back at the main office. To get 911 to work at this specific site we have a Universal Trunk [ground start trunk] that is used in conjunction with TGAR. We run montly tests to make sure it is working. Recently we have...
  16. justadivageek

    changing switch password - NEWBIE

    Hi All, We have a Nortel Meridian Option 11C Switch and need to change the password on the switch. Such a simple thing has been had to find. Any assitance would be greatly appeciated!

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