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Hi, Investing in a few new phones, we currently use all Avaya 2030 DT, but came across some 2402 DT's at a cheaper price. Anyone any experiences with them ?

Hi, any way to find out what the mac address is of the eth0 and eth1 on Cisco PIX 501

Hi, Looking for a method to notify agents of particular calls, e.g. Majority of calls come from Queue A, answered as normal, Small number of calls from Queue B, answered with different greeting by agent. Because Queue B calls are infrequent, force of habit has agents answered with the Queue A...

We have recently been asked to connect to a remote vpn system, connecting using windows PPTP client. It connects fine but... Remote site is using same ip range as us. example - Both using ip range 10.0.0.1-200 when i try and ping/connect to any remote ip, it obviously searchs on our local...

Hi, I have a Cisxo PIX 501, and we're moving to a different ISP, as such we will receive a new IP, is it a straightforward IP change for our wan side port? I'll be using the PDM to change the IP, everything else remains the same

Running Voicemail Pro 2.1 with IP 406. I have some hunt groups setup with the following settings. CommEB - In Manager - Voicemail On, Queueing On In Voicemail - Queued / Still Queued with option to leave message to 'CommEB' Is this the correct way to set it up, I think when a customer trys...

Hi, Here's a list of what we have, and versions [Hardware] IP406 v2.0[18] Digital DT x 30 4.0[16] Digital DT x 30 4.0[16] Analog Pots8+ 4.0[16] [software] Delta Server 4.0.22 Voicemail Pro 2.0.16 Servicing around 45 phones, all phones are 2030's What exactly do i need, and...

Hi, I have an ip 406 system with v4 CCC, looking for an idea to record login times on phones. Anyone know of such a report available(or any addional reports, the standard ones are well, lacking) Just need to know the times people have logged in at