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causes I know of 1 smtp server using non standard port 2 smtp server not relaying 3 Reporting service not authenticated with loggeed on admin account 4 5 6 ???

phone manager install hung at %70 so cancelled, now shows in programs/ipoffice/phonemanger but get errors when starting then shuts down, there are none of the usual registry entries so when running setup it doesnt know what state the install is in...someone posted a fix for the registry to add...

1) Agent accepts call 2) Agent puts caller on hold 3) Agent transfers to another agent 4) Error as below Access violation at address......etc....

Customers CS data base has disappeared, searching for calls before a certain date finds record of call but when trying to play it get message "no longer avaliable on online storage or archive" Well within the 60 months to store calls for, not archived...

Go off hook on analogue ext, dial from outlook, user hears dialtone untill call is answered at other end, no ringing. Dial from outlook when onhook works ok and rings phone to alert of the outgoing call. Is this a bug or the way it works.

There are numerous ways to change your forward number...ideally want 1 button to forward incoming call to hunt group to 1 of several offsite numbers...can program button for the user that fwds but need to be logged on as that user. variables can do it, how would you do it???

Is it possible to install msde for the ccc when it is already installed and in use by another application. get error....another version of this is already installed ...blah blah,during msde setup....I assume sql will do it but not msde

Users experience crossed calls, can hear other peoples conversations on a PRI. Any known issues? 3.0.69 406v2

2000 SERVER RUNNING WALLBOARD SERVER ONLY First error NETWORK ERROR DATA LOST WHILST COMMUNICATING WITH SERVER,DUE TO APPLICATION TERMINATION Second error MSGSCH.FRM/Timer1_Timer Error: 6, OverflowLocation:

message in delta server event log unable to create ole object, no such interface supported what does this mean

is there anyway to provide visual indication of the current state of a user variable? Short code shows the variable when you dial it, a programmed button changes it but no indication.

Get CDO error in history when schedule reports to print or email. Seems to be a generic error message with any number of underlying causes. Anyone know of reasons for this error

Im sure there are many wonderful and varied templates that we all use to document our installs...ie ccc and vmpro call flows, would anybody care to share theirs....

Task started....... Could not access 'CDO.Message' object. Task completed successfully Receive this error msg in the history from a preset report when trying to email. Email is not receievd by intended recepient Must be a permissions thing in the exchange server, but anyone know the exact...

Whats the cause for this error msg on pc's running phone manager??? Isnt the app trying to access a file it is not allowed to, naughty phone manager

Know any sites with free downloadable study guides and test question?

Installed PM in english. All is fine apart from the text next to the check boxes "Pop phone manager" "Hide on close" etc...is in some arabic or middle eastern appearing language. windows 98 PM 2.1.15 regional settings are correct....I know you can use programs such as resource hacker to edit...

when all agents are busy or not logged in to group calls will not follow overflow groups.they disconnect when pressing the option in aa to transfer to the group

users log onto workstation with their user name. have a software app that uses tapi to dial from its database, tapi driver is configured as a particular user, when the next shift logs on they log on as themselves tapi driver is still configured as previous user, any way around this

msxml4r.dll, get the Locked file message when installing phone manager sometimes, what is this file? Happens on clean install pc's as well as existing pc's