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Is anyone else experiencing this? We are running 3.2.54 w/ VMPro 3.2.28.4 (centralized). Theproblem occurrs when a user at an SCN'd site calls a user at our main site who has their extension forwarded to another extension also at the main site. When called, the call will forward, but if the...

Has anyone integrated their IPOffice to a Syntellect IVR? We are in the process of doing so but are having issues with the connecting link (T-1). These IVR's have been connected to Definity systems with no issues but, as we all know, this isn't a Definity.

I'm trying to set up PC Wallboard to display the amount of calls in queue for huntgroups. We're on the latest 5.0.33 as well as the subcomponents. We recently upgraded our system to 3.2.54 and the VMPro to 3.2.28.4 Currently, the setup is for calls waiting for the HG, but that only shows the...

We are currently using an IVR system using analog ports for the IVR. However, we are looking into a new IVR system, but that system utilizes digital ports for connectivity. Has anyone set this up with any success? I know that avaya won't support it, but does it work? I realize the concept...

I've seen the VM service on 3.2.15 giving errors and shutting down. Is this patch intended to fix this issue? I didn't see any pdf regarding the download and what it addresses.

My Server 2003 Ent. Ed went through rebuilding active directory rebuilding indices upon reboot last night. Upon startup I now cannot access any active directory or dns type services and see a "no workstation license found" error. Suggestions to repair? Thanks!

Has anyone tried to set up a hunt group with both queuing and an overflow group? When we tried it, the presence of the overflow group appears to override the queuing and go stright to that overflow. Our intention was to have callers enter the que when the users are busy, and then move into the...