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Curious...some of our employees keep dialing 911..is there a way to change the outdial access code from 9 to 8?

Hi everyone...I am fairly new to Avaya and have a question regarding access to Audix. What program is used to access it? I have a modem number...can I use ASA? Thanks in advance!

Can anybody shed some light on how calling groups are setup and how they are supposed to work. I think I am confusing them with hunt groups..not sure if they are or if they are like a acd queue? thanks in advance!

I have disabled ccr tree 1 and and made changes and saved changes. When I go to enable I get the option for table 1 Morn CCR Tree: NO.....How do I enable? How do I assign Morning, evening...to CCR 1? I have followed the steps in FAQs but and have the steps for enabling but when I go to AA/Table...

Is it possible to remotely program a ccr tree and re-record the menu options? I am able to dial into the system using the remote tool set and access administration but not sure how to tell what is existing. Any advice appreciated.

Hello....I have a CDN(ext.2150) When I call this from an external number I should get a recorded announcement with options. Sometimes I get the announcement BUT most of the time I just get 2 rings and then transfered to the receptionist. The CDN is acquired in Symposium and the script it points...

I have found this forum to be very helpful so just want to say thanks up front. Here is my question: We have a main number that when called you get the greeting with options to press 1-5 but if the caller does not press anything or zero's out the call gets transfered to no one, it just rings...

Good afternoon to all...Here is my dilema..I have been asked to program mailboxes and the auto attendant for a remote Merlin messaging sytem that will be replacing another system that is not currently working. I have been given access to the "new" system and was able to create mailboxes for...

TGIF! Does anyone know what NTP has the procedure for changing the Clan IP address for Symposium server 5.0? I have found a procedure posted here but would like to see the NTP just to make me feel better. Thanks in advance.

I have a remote IPE that has to be removed from a building...are there steps posted here on the proper way to do this? Do i just disable/out the sup loop and power down? Any help is appreciated.

How do I know how many IP trunks I have on a Option 81? Is there a load I will find that in?

On a Option 81c I am unable to dial 9 then 0 for an outside operator? 0 is programmed as SPN and goes out the local route. I do not know where else to look.....any help would be appreciated!