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We are going to centralized SIP trunks. Some people are saying I should have a local line for emergencies. I guess it would take a LSP too. It just seems like such an expensive solution to put in a MG with LSP to terminate one POTS line for emergencies when the network is down. I am...

Just moved to Cm 6.2.1 form 3.1.5. EC500 is available to everyone now. Problem is every time I configure it it is enabled. Even if the phone doesnt have a button defined for it yet.

Does anyone know of a service other than remote call forwarding, where you can buy numbers in one city but have then ring to a phone system in another city?

I am adding an office. The extensions fit the dial plan in the phone system but when I try to add a voice mailbox I get this message. We use 6 digits and the size configuration is all I can find in MM, not a range. Does anyone know where there would be? Thanks

VPN phones can be set up where we do not have control over the DHCP server so it does not learn the httpdir setting. I can configure it with the http server but cannot find a spot in the telephone interface to set the directory. I need it to load the 46xx file to set some soft buttons. does...

The BP convinced me to buy a 8300D instead of C to future proof the system. They delivered it with a CM4.0.5 CD. I just (minutes ago) loaded a 8300C from the same G700, CD player and laptop set up. Now I am trying to load the 8300D and nothing happens. I found this in the compatibility...

I just got one to test. Not sure what type of phone to configure it as. The 9621G came up pretty easy as a 4621 but the touch screen is terrible. You need stylus to use the scroll bar. So I thought I'd try the one.

I got one 9621G to do some testing with since the refurb market of 4621s is drying up. For testing I tried an Avaya power injector but it doesn't power up. When I plug it into a POE switch it does power up. I plug a 4621 into the power injector and it works. The POE switch says it is drawing...

I have MM 5.2 using an audiocodes gateway to connec the sip interface to qsig on an older (Cm3.1.2) phone system. Whenever a call goes to voicemail then back to an extension the caller hears a loud beep as the call is picked up. Dial by name and zeroing out from a greeting are two examples. I...

I thought I'd try this again with a new subject header We have 9641 and 3631 telephones connnecting to a 8300 in a G430. It has a MM711 with 3 loop start analog trunks. I also connected a type 2500 analog phone to the mm711 for a test. On calls through the trunks, not internal calls to each...

We have 9641 and 3631 telephones connnecting to a 8300 in a G430. It has a MM711 with 3 loop start analog trunks. I also connected a type 2500 analog phone to the mm711 for a test. On calls through the trunks, not internal calls to each other, conversation sounds normal until the line goes...

Evvery time I have a PRI problem the vendor says they cannot loop the CSU (integrated in MM710 cards) and lays the problem on me. what parameters need to be configured on the ds1 so they can loop it?

I know I have seen this somewhere but cannot find it now. In abbreviated dialing there are some commands that can be used like the ~p for dialing a number after an FAC. Does anyone know what other command are available? What I really need is a pause but I would like to see anything else that...

Our CEO just put a G450 with 8300 CM5+ and CMM in his house! 40+ telephones,9641G and 3631, in his house! He said its my fault for making Avaya look good in the office. We're only on CM3.1.2 here. His wife doesn't like the wireless phones because they cannot be used in the dark without back...

I am working a voip resource problem and found an avaya doc (KB10117710) that says to telnet to the voip engine on a g700. Ican telnet to the stack and the MG but not the voip. I know the address but it refuses the connection. Anyone know what might be wrong?

I know CM6 is out. I am on 3 and figured I was stuck there because I have been told several times that G700s are not supported above CM3. I guess there were some exceptions depending on how many trunks were needed. Yet when I look at firmware updates for my G700s they have firmware for G700s...

LSP in G700 on CM3.1.2. I cannot connect to it and I am looking for a way to reset it without having a secretary go in the server room and reseat the card. The MG is registered to the main MS. The MS wont let me busy/reset/release an ICC card. Resetting the stack and MG didn't help. Is...

We want to expand our mmet me conference type capabilities. Avaya doesn't seel EMMC anymore and their current offering want to be all things conferencing wise ( voice, video, web). We are just looking for bigger voice conferencing capability

We are adding a site with an MG and LSP in the Netherlands and I am looking for carriers who can provide analog and or PRI service. We cannot do SIP on our existing phone system. Someone told me about KPN but I cannot find anything related to sales for access line services. Any help would be...

I am trying to set up alternate caller apps for our workers in the UK that use UK english. I can see and make the selection for UK english when creating the app but after saving and deploying it, it just plays US english. Just in case they were they same I tried a french version. It still...