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  • Users: jrulez
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  1. jrulez

    Analog port question

    We have an Option 11c, I need to find out how many analog ports we have available. Also is it possible to find out what phone number is associated with each port? Last time verizon was onsite they said we had no more analog ports available, or possibly one left. Dont exactly remember. I need to...
  2. jrulez

    Help forwarding private line

    I have a Exec asking me to check up on this. She has a 2616 phone with a private line. When she's out of the office they have their phones forwaded to someone else. All but the private line gets forwarded. The Private line is key 02. Any ideas? DES 16FL TN 008 0 00 11 TYPE 2616 CDEN 8D CUST...
  3. jrulez

    maximum number in conference

    I had somebody ask me what is the maximum number of people that they can conference in from a 2616? We have an option 11c.
  4. jrulez

    Planned power outage - need help

    Hello all, quick question here. Our building is having a planned power outage (4hrs) this weekend. I would like to shut down our PBX system before the outage. The backup battery will only last 1hr. What are the steps to shut down the system? Do I just flip the power switch off? We have an...
  5. jrulez

    Loud beep on second line on 2616

    Is there any way to get rid of that annoying loud beep when your on a call and your second line rings? I am using a 2616.
  6. jrulez

    Number keeps redialing receptionist

    Our receptionist has been recieving a call from something (automated?) and it won't stop. When you pick up the line, its just dead air. When you hang up, it calls right back. If you call the number that's displayed, you get an operator recording saying it's a wrong number and try again. Is there...
  7. jrulez

    messages not appearing in sent folder

    I have a weird problem, when a user forwards a message in Outlook, it doesn't show up in his sent folder most of the time. The option to save forwarded messages is checked off. So I have no clues. Computer is XP pro sp2 with office 2003 sp1. Any ideas?
  8. jrulez

    USB Printing help

    I have a HP Color LaserJet 1500 connected via USB to a XP pro desktop. When I try to install the driver, it does not complete. I get an error in device manager showing IEEE 1284.4 Printing support with a yellow exclamation point. I tried installing the printer on another XP computer, it works...
  9. jrulez

    Help Calls keep dropping

    Hi guys, need your help. Calls are dropping intermittenly on several phones. It has been going on for sometime now, and I need to get it resolved. What can I do or request our provider to do? Calls drop on Incoming/outgoing, local/long distance calls. We have an Option 11c w/Mermail.
  10. jrulez

    open other user's calendar from a different domain

    Is there a way to have a user from a domain (no trust) be able to view someone's calendar that's in a different domain?
  11. jrulez

    Voicemail after hours

    Hi everyone. Is there a way to setup voicemail so that it picks up only after our office is closed. I would want this option on only 4 phones. We have an Option 11c and use 2616 phones. Thanks.
  12. jrulez

    Problem with channels

    Hi everyone. I'm very new to phone systems so be gentle. We been having alot of problems with our phone lines. It seems like every day certain channels are showing Locked Out status. I go in and disable it and renable those channels. We have also been experiencing dropped calls, both incoming...
  13. jrulez

    Printing large files

    I have several users that work with 200GB files, when they print to the fiery it takes about 15-20min to spool locally. Once the fiery recieves the job, it prints out quick. Is there any way to speed up the print job?

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