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Anyone come across a decent pdf on creating an app to update client matter codes in CUCM7 from a billing system?

Is the an outlook dialing for CUCM 6.1? Basically what we are looking for is the ability to click on a contact and have outlook dial via Cisco IP Phone.

We currently have two Unity issues. We can't import users from exchange. When we attempt to the import the field to select the correct domain is blank. I looked around the DOHPropTest tool and under GC Monitor the Default Domain field is blank. Cuold that be causing the problem? Also we have a...

Is it possible to get a listing of user logged in with Extension Mobility? Or to show which extension mobility accounts are logged into which MAC addresses?

I am in the process of installing the Call Manager 2000.4.5 on a new server. I get abuot 30 minutes into the install and I get teh following error: SATA RAID Controller: Current State: Config = 'OKY' and Status = 'VERI' Expected state of controller to proceed Config = 'OKY' and Status = 'None'...

Has anyone successfully upgraded from Unity 4.X to 5.X? I'm not looking to upgrade the Exchange Message Store to 2007 on the Unity component. How difficult is it? WE are running Unity 4.0(4) and Exchange 2000/2003

Here is the story: One of our remote offices went SRST a few weeks back. The remote office has 70 phones and a 3845 router connecting to a call manager across 128K WAN link. Calls aren't crossing the WAN. The only voice traffic going across the way is for signaling back to call manager. SRST...

Has anyone come across a vendor or application that can automate changes in call manager? We do a lot of adds and changes and it would be easier if there was a way to make all the changes and have them run at a set time after hours. Any info would be helpful. Thanks

Is this possible? I am under the impression you would have to upgrade the exchange servers to 2003.

We are trying to enable conferencing and tranfering on analog devices in our conference rooms via a VG224. The following link from Cisco (Page 13) says its possible if the phone has a Flash Button on the phone...

My office is trying to change the extension from 4 to 5 digits. We made sure verizon is sending us all 10 digits over the PRis and changed the MGCP gateways to set the significate digits to 5 but we still can't get a 5 digit extention to ring. Am I missing a something?

Does Unity have a tool that would allow me to see messages traffic?

Does anyone know of any links I can use for links to IP Services like weather, stocks, etc.?

I am looking to upgrade our Exchange message store from 2000 to 2003. We are currently runing Unity 4.0(5). Cisco says Unity support Exchange 2003 but from what I can tell only on fresh installs. Has any one been able to upgrade to 2003 and still maintance Cisco support?

Is it possible to have line specific missed call information for every extension on a single phone?

Last week my office attemped to upgrade from CCM 3.3(3)sr4a to version 4.1(3) with no success. Half way through the installation we got a following errors at the same time: Error 1 Title: Cisco Call Manager Installation Information "UMX.dll failed to register. After you complete the installed...

My organization is looking to block the caller ID for a group of about 65 numbers all assigned to the same PRIs(2). Verizon has now informed me, after they said they could, that they can't block individual caller ID on the PRIs. Has anyone figured out a way to have Caller ID blocked where no...

Is it possible with a VG248 to supply the same dial tone on who different ports and have both ports supply the same dial tone?

Does anyone have or know where to get Visio Stencils for 7835 & 7845 servers? Cisco's site onl has a few IP phones but no servers. Any info would be helpful.

How can I block outgoing caller ID so nothing is listed? Is there something I can do in call manager are is it a feature set I need added to my PRIs?