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I have one phone, and it does something strange. When the user calls another number and leaves a voicemail, he hangs up and a few seconds later his desk rings back from that number. There is nothing on the line, just a dead callback. I don't know why this would do that, and I am starting to...

We have Mitel 5320's and in the back it has plugs for handset and headset. I have a secretary that wants to use a headset. If I just buy her a wired headset with an RJ9 plug on it, plug it in the back of the phone, will that work? I was looking at some low cost ones on ebay like this...

We have a mitel system and were going to run an analog phone to another building for a fax. At both ends we have surgegate 1 GIG Cat 6 Lan surge supressors. The phone line is fine until you punch it into one of the surge suppressors. Then when you dial it the phone rings once and hangs up...

We have a 3300 Mitel and use 5320's for phones. I wanted to add a couple of 5302's in store rooms, but they don't seem to work. I added them, but when I go to pin them they don't work. I hit * - all lights flash - then #ext#***# According to what I read, the lights should all go out and dial...

We recently switched from a Nortel system to Mitel VOIP and analog system. In one of our conference rooms we have a polycom soundstation 2. When we try to use the conference feature it does not work. We dial the first party, hit conference, get dial tone, dial the second person, hit...

I installed a new phone in an office, and it works. However, every once in awhile, nobody at the desk, phone on hook, just out of the blue the dial tone comes on and disturbs the person on the next desk. They have to reach over and take it off hook and re-hang it up. Is this a wire issue of...

We have a 2250 console and the receptionist says she cannot hear it ring very well. It is as loud as it will go. Right now, if she puts it on night service it goes to another phone/answering machine and that is loud. How can I program a ringing number into the console, or make the outside...

We have buildings that are connected from the pbx to wire blocks and lightning arrestors in each basement. Now they want to hook up a new building about 400 feet away. To run 2008 and 2616 nortel phones, is this too far away for just regular twisted pairs? Our tech mentioned we might need a...

Need some advice here. We use a 6 digit code to go to LD, and be tracked by our accounting software. In a couple of cases, we change the TGAR and NCOS so that no code is required - that way, calls can be forwarded to a cell phone (for security officers). Professors on my campus want voice...

The way we keep track of what wire block goes to what TN is an old book left by GTE. We actually pull out a pencil eraser and change things that way. Over time, I have been converting everything to excel sheets. Can I just put this information into the switch as I go under "notes" or...

we use 6 digit auth codes for long distance. we add them as new people are hired and delete them as people leave. However, we are sure that some codes are still active that we did not delete and are still in the switch. How can I print out a list of AUTH codes that are currently active in the...

I have a phone that does not roll over correctly. I know it is something simple, but I cannot figure it out. I have EFD set to 5577, but when I call the phone from a cell and let it ring it rolls to 5350. Why does it do this? NACT REQ: prt TYPE: tn TYPE TNB TN 4 0 13 15 DATE PAGE DES DES...

When I go to LD 88, do a prt command, I get a zillion codes. I assume these were auto generated in the past. Do I understand this right: All those codes are in the switch and are "live" so they can be used for LD calls? So when we get a new employee we just need to assign him/her one of the...

Verizon recently switched our system to PRI lines. Now we discover that the phone accounting system will not work. Their tech support says I will have to add new trunk info into the accounting software (ISI- OS PLUS). However, it wants info like: Start Stop Access Codes Rou/Mem to...

how do I make a m2250 console roll over to a different number in night mode? we don't have voice mail, and in night mode I want the calls to go to a different analog number hooked up to an answering machine. Thanks.

We have a nortel meridian without voicemail. As I understand it, the number of rollover rings is set system wide - we have it at 4. We get around the lack of voicemail by having home type answering machines. So when a person calls digital phone A it rings 4 times, rolls to the answering...

VERSION 2511 RELEASE 23 ISSUE 55 We have just a few display phones (2616's) and right now the extension (internal) comes up but not the name. Is it possible to add this? I tried the ld 95 and I get this far: OVL000 >ld 95 CND000 MEM AVAIL: (U/P): 318429 USED: 1156130 TOT: 1474559 DISK...

I know I can add call waiting on an analog phone, but can I do this with a 2008? I tried adding cls cwa and cls swa but it would not work. What am I doing wrong?

I have never done this before, but from reading I think what I want is a hotline. We have a handicapped door and want to put a phone outside that will ring only to our reception so the door can be unlocked for the person wanting to come in. We are looking at using simply an analog phone in a...

On our campus we have most of the phones set to a NCOS that requires an access code for LD. However, we have some that are set so that you can just dial LD without a code. I think those are NCOS 3. Is there any way I can list phones or TN's by NCOS? And how do I tell what NCOS does what?