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Anyone have links to the Installation Manuals for Hicom 300 9.3/9.4 era? I would like to learn more about it at the Tier 1 level... Appreciate your insite and helping this Nortel Engineer! esoare https://www.linkedin.com/in/eugensoare www.auxium.com

thread1248-1705445 Saw this post while searching for additional national contractors to bring into the fold in the Portland, OR area. Curious if you ever went out on your own! I have Nortel experience and branched out after 13 years with a small Nortel Distributor (2010) and been doing my...

Hey there NEC forum. I usually hang out on the Nortel forum, but times are tight, and I have strayed over here, for some info. :) Customer wants to move a NEC SN1750 CYGMA. It looks like all the cables connect to a 66 Block with Lines/Sets off that one block. 1. I did some googling, but...

They all just say PA-CC118 in the documents on the card diagram. Problem has been, intermittent registration issues. All IP phones on our system are loosing their connection to our DRS multiple times throughout the day. The phone will loose dial tone or drop the call if on the line with...

Thought I would share a problem and solution with the above mentioned product. New install of TM 3.1 on windows 2003 server SP2. I couldn't open Costing Configuration - to get the costing done. That made it so that I couldn't use the Web TBS to generate reports, due to the fact that there...

In a Aspect Script, can you "Find" in Excel and then use the info from that Row? The benefit is, that inside a dialog box, I would get asked for the "DN" and then a search would be done (Maybe only search the "DN" column?) after the "DN" is found, the data would be "gotten" through the normal...

What a pain. I know something isn't programmed right, but I checked everything that I know of. Anyone want to take a dip into AuthCodes again? dial 91503NxxNxxx# + 962 <-- Authcode (fast busy after the 96) dial 77+962 + 91503NxxNxxx# : 77 <-- FFC Authcode (fast busy after last #) Why won't...

Tried running some reports on user and couldn't select 2011, the latest year is 2010 that is selectable. Nice way to make sure you upgrade your software, but sucky customer experience! Can others verify this? Is there a work around? Thanks,

Hi, A customer asked me to move a Coral iPx500. It has no voicemail, and looks pretty simple. But, prudence is best when accomplished before a task. So I have some questions. Is there a way to backup the system? Does it have a battery or capacitor that I should be concerned with? Below is...

Equipment: MICS 7.1 with CP 150 3.0 Basic Analog POT's Lines "customer" wants to get an 800 # which will be for one of their priority customer, and the calls needs to be answered differently by the "customer" agents. Regular calls to 1st line 800 calls to 1st line Priority 800 calls to 1st...

Ascending Sequential I would figure starts at channel 1 and goes up the PRI to Channel 23. While Descending Sequential would pick Channel 23 and go down to channel 1. Am I correct? Or way off base? I could not find anything in the docs about this, other than, to do it the opposite way from...

Hi Everyone! Hope 2-2-2010 is going well! Was changing out programming at this site from a T-1 to PRI. Could not get it to come up as a PRI. When I checked the "administration -> Trunk Module Metrics -> D Channel -> Layer 2 VTERM -> = Deactivated... It never came up as "IDLE" or "Disabled"...

Have a customer who has Lou Ghericks disease. He can't in a normal voice level. I looked about, but couldn't find what they needed. sandman, said that "they don't make that part anymore, so we can't make the handset". Couldn't really find anything else... Does anyone have any ideas? es

So, a customer is installing 2 PRI's. A request they have is that the CLID on incoming calls not show up on all the phones, only select telephones. Their reasoning is valid. Once someone sees that another has external CLID, then the "I want" attitude comes into play. With people still on 2008...

First off thanks for looking. :) Basically 2nd call comes into any of these lines, and they get a busy signal. First caller calls and no-answer, goes to voice mail appropriately. Any Ideas? DES 3904 TN 012 0 02 10 TYPE 3904 CDEN 8D CTYP XDLC CUST 0 FDN xxxx TGAR 2 LDN NO...

Hey all, Customer MICS 4.1. Have a MCK 843a (switch module) and MCK 843z (remote module) called in sales docs "The NT Extender". I have been trying to find programming manuals, but no luck. It accomplishes the same thing as the Citel Extender 1000u. Which is, extending a Digital phone from the...

Hey all, Have a MCK 843a (switch module) and MCK 843z (remote module) called in sales docs "The NT Extender". I have been trying to find programming manuals, but no luck. It accomplishes the same thing as the Citel Extender 1000u. Which is, extending a Digital phone from the PBX/Key system to a...

SoHK = School of Hard Knocks Lengthy post, but needed to let out steam and information to anyone doing this type of upgrade. As some may know already I asked a question earlier about going from 2.5 to 4.0 on a BCM 4.0. All agreed with the HD replacement, being necessary. This is a story of...

Hi Eveybody. It's a new year, and there being nothing about TBCT since January of last year, I thought now would be a good time to post this question. (plus a cust. is asking about it). So the C.O. (DMS) can do TBCT. I understand that TBCT is not a "feature" that the switch (Succession 4.5) has...

Customer with 2.5 BCM1000. Went through configurator, and it spit out that the following had to be ordered. 1 P NT7B10AAGDE5 BCM 4.0 Hard Drive FRU 1 P NTAB3605 BCM 4.0 Doc CD Kit 1 P NTKC0632 BCM Upg eAuthLic BCM3.7-BCM4.0 I can understand the hard drive, and the doc cd. The eAuthlic sais...