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Hello All, I have a customer with a MICS 7.1 with PRI and a Call Pilot 150. The customer uses an external 800 service to make appointments. The problem is that when the call comes in, then goes to AA, then transfers out, the Caller ID doesn't pass all the way to the 800 service. It works fine...

I have a Digital Station 30 (700426216) on my test bench that seems to be stuck in a boot cycle. I followed this FAQ: https://www.tek-tips.com/faqs.cfm?fid=7860 It seems to go through all the steps within the DTE I see however I don't see anything in the TFTP log in Manager. Multi-Sector...

Let me start by saying we work on standard IP office a lot but not server edition. We got in a server edition unit out of service and we wanted to Refurb it for resale however the actual server edition license is showing as dormant. All of the other licenses show as valid. The plds key shows 5...

I've got a customer that signed up for Broadvoice SIP trunks for their BCM 450 6.0 Broadvoice is a bit different setting up than other providers we've done in the past in that you just connect to the IP and you don't input a password With that being said we've got it mostly working. Works...

We took in a NTDW59 out of service but it came without the ddr2 memory sticks on them. I've been browsing the forums and found that the memory isn't proprietary and that any will work but also within the forums some people said that they've had cards not work with certain memory so I am just...

BCM 400 4.0 There is a fiber cable to a remote building with a POE switch. We are going to put 2004's there No problem Problem Faxing. They are in the stone age regarding this. Each person needs a fax. How do I do this without buying POTS lines? I know I can do receive faxing through Call Pilot...

BCM 400 3.7 unified messaging. Customer wants 2 mailboxes to go to her outlook. Can this be done? Also they all have iphones and the unified messaging doesn't send the voice messages to their iphones. Can this be done as well? Thanks

BCM 50 6.0.2 Customer moved. Changed nothing except internet provider. Getting this message on logs. DSL router is a bridge. He is not using the client. Just SMPT settings in system properties. Was working fine until move. 2011-04-07T12:00:05.872 [ERROR] {STLog} (44018) - VoiceMail - Message...

BCM 400 3.7 build 2.4f I have a remote user working for almost a year. No problems. IT folks came out and changed email server and all of a sudden the phone won't work. I re installed, pinged the BCM to the PC. PC to BCM, nothing. I brought the PC to the office where the BCM is and tried the...

I am trying to add mailboxes with 11XX and I get this message...overlaps with name or special prefix I go to Config and try to change the Name and or special prefix and it will not take. I tried blank and still no go. Help???? Thanks

I have an MICS 6.1 with 2 PRI. Just added 2nd last week. Both are in PRI A When the all chanels of PRI 2 are full the 24th person gets "no free lines" ??? I am at my wits end

Hello all, I have a customer with 4 cordless phones, 2 base stations, 2 phones on each. 1 base station is in the phone room and is fine. the other base station is upstairs in a mezanine area. About 3 pm the 2 phones in that area quit working. I went there yesterday and sure enough they both...