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  • Users: sfcstroud
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  1. sfcstroud

    500 V2A Power supply High Pitch Noise

    thread940-1817625 spoke directly to high frequency noise produced by PSU in the new 500 V2A chassis. Our company just encountered this problem. We were able to swap a working power supply into the chassis to provide immediate relief to the customer but wanted to figure out where the problem was...
  2. sfcstroud

    upgrade to 11.1 FP1

    Wondering if anyone has tried to move to 11.1 FP1 without upgrading 11.0 to sp4. Just a question so don't hit me too hard. Couldn't I, Backup the system. Create new servers from OVA, and restore configuration quicker than 2 stage upgrade? I know I'll have to rehost the license, but that's quick...
  3. sfcstroud

    IP Office and 1xportal Certificates

    I'm trying to wrap my head around the way the certificates work with IP Office. Maybe one of you guys could help me out? I have users using both 1X Mobile and Communicator Client, and I've seen in the Configuration guidelines where it discusses creating a certificate for another machine. So...
  4. sfcstroud

    Tie to Option 11 unable to dial offsite

    Recently one of our customers purchase and IP Office V500 to begin migrating to and decommission eventually his option 11. After numerous you can't do that and you need qsig, we were able to get the tie to come up and send as well as receive calls 4 digit. However it seems as though I can't dial...
  5. sfcstroud

    TMDI109 error CS1000e 7.5

    Just wanted to see if anybody had ever seen the above error while attempting to enable a TMDI in ld 48? I have a CS1000 fully patched and a NTRB21AC rel 2, customer called to say PRI was down. Checked system and found that it had ini'd to clear some call registers. I attempted to reset, FDL...
  6. sfcstroud

    ISDN BRI on Fiber Remote

    is it possible to extend terminal equipment SILC to a Fiber remote? We are in the process of trying to replace Verizon BRI for VTC with the 81C. Understand I need the MISP, and SILC. But in reading I also notice that they talk about clocking. and I see a cable in the diagram going from the...
  7. sfcstroud

    LCS 2005 dialing

    I hope I have not stepped into a pile of,, well you know but here's what I have. New to the the sip uri thing and not too versed with routing, I have a perfectly working voip installation linked to LCS. Small problem though, LCS pulls it's information for contacts from AD as well as my...
  8. sfcstroud

    Qsig MWI CallManager

    Message waiting Indicator is not light in Cisco phones. I have enabled Qmwi on the qsig, however have yet to light the phones. Understanding that the 4 digit number (FNA/Hunt) routes to Callpilot, how is the MWI indicator then transported back to the set? Additionally what can I look for in...
  9. sfcstroud

    IDC and CBCT

    Situation: Site A has CallPilot centralized for 4 sites. Customer ordered numbers from Verizon which conflict with an already existing DN Range. I must get VM for the new customers without repurchasing DN's. Circuits feeding remote site are CBCT. I have enabled IDCA in load 15. I have...
  10. sfcstroud

    D Channel creation

    Situation: Vendor requires 3 pri's each with d-channel. When parts arrived there is only 1 Dchannel Daughter Board. 2 Pri's are going to external conference bridge 1 Pri is going to outbound dialer for emergency operations. Loops created are 77, 78, and 88. My recommendation to the technician...
  11. sfcstroud

    Creating password in appbuilder

    Callpilot 4.0 1002rp. Lost an application and had to rebuild it. The voice prompts were there but the application was corrupt. Built application however do not find a location for assigning password for user maintenance of Messages via telephone. Help.
  12. sfcstroud

    Changing B Channel assigments

    81C/Succession 3.0. I have been requested to change the b channels currently being used to connect to one of the remote offices. Currently I'm on bch 7-11 with Dch on 23. Mike would like me to be on 17-20. Having come from the military where we don't mix data and Voice I'm somewhat at a loss...
  13. sfcstroud

    Adding Pause in Hunt Tree

    I work for a newspaper using chatterbox, which has 16 inbound analog ports in a hunt tree coming from an 81C. chatterbox IVR inbound ports apparently need more reset time. I there a way to provide a buffer point. Possibly throttle the percentage of ports to 14 keeping a percentage open...

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