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Hi everyone, it's been many years since I posted here. Some quick background about myself, I've installed at least 200 IP Offices as a vendor with a variety of various configurations in my time so I'm no newbie. However, I've been out of the IPO game for about 10 years for the most part, so I'm...

Its been a long time since i posted here...lol Does anybody know for sure if you can use ras service on the IP500 for remote maintenance. Here is what i have tried following the Avaya remote access document. http://support.avaya.com/css/P8/documents/100073297 1. Ive enabled port1 on the...

It has recently come to my attention that customers whom have older IP406v2 w/ PCS of 7 or lower are elligable for a free hardware upgrade according to an Avaya PCN (Product Correction Notice) Document. Maybe this is common knowledge, but its news to me. Unfortunetly the this PCN program may...

Just currious if anyone has the password to the admin_4_0_11_1103.zip file on the avaya ftp site. I'm going through the usual routine w/ Techsupport but could take some time. I need the software for an upgrade tonight, anyone's help here would be much appretiated. Thanks.

I have recently upgraded a system from 3.2.57 to 4.0.10. After the upgrade, the ?D SC stopped working for the fax. I have tried several variations of the shortcode, but cant get it to work. As soon as you try to dial, you get a incompatible tone (Better known as re-order tone). This code...

I currently have a customer with 7 sites scn'd together. They were using 3.2.57 on all sites and never had any issues with call quality. Last thursday, we ugraded the equipment at the main site to an IP500 which obviously requires 4.0 or above. So, I went through the motions of upgrading...

It seems in the last month or so we have been experiencing an influx of systems on 3.2 that have been getting delayed messages in users mailboxes. Example: Customer explained in the morning they had no message in their personal box, then the message waiting light came on in the afternoon...

Has anyone had the problem of not being able to delete a message from a user mailbox. Works fine until you press *3 to delete and then you hear dead air. It should then go to the next new message but cant. Thanks in advance!

Has anyone had a problem with users vmail passwords resetting daily on a remote SCN Small Office Edition. Its centralized voicemail back to a ip406, but having the problem on remote SOE location. Running 3.2.17 at both sites. We tried to upgrade to 3.2.54 but the single SOE wouldnt take the...

Im am trying to assess the security on my network. Its my understanding that it is possible to use a protocol analyzer or sniffer such as ethereal to sniff packets that contain user/passwork information. I have tried this myself to see if there is truely vunerabilities on my network using this...

Anyone have issues with transfering callers accross scn to a user but the call wont cover to vmail. Just Ring No Answer. I have a couple of sites with this issue. Im thinking its just another bug. Thanks in advance for replies.

Has anyone had issue's with all page through system phones going crazy? When all page is pressed sometimes the phones go on and off hook repeatedly until phone is unplugged or system is rebooted. When you have a system with 100 phones or more, this is a big problem. I have this problem on 4...

Just thought I would pass some import information on to you fine people. In the past I have posted about a msg waiting light problem that has plagued the IPO since 3.0.xx. I have just received word from tier 3 avaya yesterday that the msg waiting light issues have been resolved as of 3.0.69...

Why wont the admins let us edit our post. I would like this feature mostly for spelling errors and other various reasons. I guess nobobdy could truley verify what someone had stated in the past but that is the only reason I can see why they wont let us.

Just thought I would throw this one out there because I learned the hard way. If you have a customer that uses group auto-recording, dont upgrade them to 3.0.59. I has a bug where it sends the recorded message to the users box instead of the group box. There is no way to stop it. I think...

Just wondering if anyone out there has done any scripting with the IPO? If so, what type of applications are the scripts being used for?

I dont know about anyone else, but I have been having alot of problems with msg waiting lamps since 3.xx came out. Some have been related with huntgroup msg notification lamps, yet im having issues with just personal mailbox lights either lighting with no msg in box or no light with msg in box...