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  1. Kasperavicius

    Can a Reach line card support multiple 9150s?

    Hi All, I am considering putting in a few Remote Office 9150 units and would like to have one 32 port Reach Line card support three separate 9150 units in three different offices. Is this possible? And if so, could all 32 lines be in use at the same time or can only 8 lines be active on one...
  2. Kasperavicius

    How to give caller choice for ACD?

    Does anyone know if it's possible to program ACD, when encountering a busy queue, to give the caller a choice on whether to wait or leave a message? "All agents are busy, if you'd like to wait press 1, otherwise stay on the line for the next available...? I can think of a few ways that might...
  3. Kasperavicius

    Make Call Pilot Answer Time Shorter?

    Does anyone know how to get Call Pilot to answer immediately? I have a customer (Opt11c/25.40b/CP1.07) that does a lot of direct to voice mail transfers and Call Pilot waits for a full ring before answering - while it may not seem like a lot, 3-5 seconds really adds up if you're juggling a...
  4. Kasperavicius

    Call Pilot "Call Sender"/ Callers List - Digit Insertion

    Hi All -- I have an option 11c running 25.40B along with a call pilot running Version 1.07 (Upgrading to 2.02 in a week) Anyway, when attempting to call sender (9) or when using the redial list on a 39XX set the "1" is not inserted in the outgoing string - the system dials 9...

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