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Ok Tek-Tip Gurus, Every time I come to this site SOMEONE has an answer/workaround/fixup to my dilemmas... I have a BCM200 with several hunt groups. Right now incoming calls go through ccr and then to appropriate hunt groups and then each hunt group overflows to the office hunt group (630). Now...

Good morning! I'm not sure where the problem is: AA answers, CCR's to different hunt groups. Hunt groups overflow to one hunt group in office. This works ok, BUT if no one answers in the office then I would like the call to route a mailbox on a DN instead of the general delivery MB. I have it...

AAAAGGGHHH!!! I'm so close to finishing this BCM install... I have an ATA adapter on a DN (243) that has a fax machine connected to it. The DN is primed to Line Pool A for dialing out, and line 101 is set to ring directly to DN 243. If I dial into the store on line 101 I can send a fax IN to the...

Hey gang... Maybe not a BCM question directly, but I am having an issue configuring SWCA buttons on T7316 sets on BCM 200: If I assign F*521 to a display button on the phone, and then park an incoming call on that button, the button functions correctly but the display is blank. The line button...

Hi all! Have our BCM200 up and running with analog lines in pool A. T7316 phones on all DN's. When a user lifts the handset on a phone, it automatically selects the next available line. Is there a way to disable this so the user has to press the "line out" button that is programmed on the set? Andy

'Morning Gang! Ok, so this is not exactly a BCM question... well, maybe. I have a BCM200 with a GATM8 and DSM32. DN's are T7316 sets. Am I right that the T7316 will only allow 6 line buttons, or am I configuring something wrong? If it will only show 6, then tips/ideas/suggestions about how to...

Good day all! Have a brand new BCM 200 with 2 4x16 MBM's. When both MBM's are in Element Manager inventory shows only one; If only 1 4x16 is in, then the inventory shows nothing at all. I have tried swapping mbm's, switching which bay each is in, different DIP settings... nothing changes. Am I...

Good morning gang! :) Configuring a BCM 200 with (2)4x16 MBM's; trying to make sure I have the DIP settings correct. 1st MBM is all switches ON (DS30 bus2 (0)offset); as I understand it, the MBM will use all of bus 2 and 1/2 of bus 3, So should the second 4x16 be set to (DS30 bus3 (2)offset)? Or...

Hi gang- long time no talk to- Is it possible to have a hunt group overflow to a specific CCR tree? Trying to give callers a choice when no-one is available to answer the phone... Andy

Still screwing around with my poor man's CCR, and am almost done. I just realized that I cannot interupt a caller in voicemail; feature 987 says 'not allowed'. What should I look for? I don't see anything in the callpilot 150 config on this... Andy

Hi All, Going nuts here trying to get a CCR tree working. I have recorded all of my prompts, and added all of my sub-nodes. The CCR Tree directory says the tree is OK. If I try to test the tree by using Feature 986, it tells me the directory is invalid. If I try to accees it using feature 981...

Hope the subject line is descriptive enough! I've got a callpilot 150 on an MICS system with 4 analog lines. There are 22 stations (221-250), and the callpilot is on 251 & 252. The Callpilot FQDN is callpilot.michael.michaelsappliance.com and can be pinged from any workstation in the building...