Search results for query: *

There used to be a form in the FAQ for defaulting a MLM007 back to factory specs. I'm been searching support.avaya.com, but I can't seem to locate it. Anyone have it?

We don't usually do residential, but I need to run some drops in a house. The house has 10-12 foot walls with two firebreaks. There is existing coax run, but it is stapled to the studs so using it at a guide or pullstring is out. Any suggestions other than cutting sheetrock?

I have a customer with a Legend 7.0 in Key mode with Merlin Messaging. They use an integrated T1 product providing 11 analog lines and Data. The problem they are having is multiple people having voicemails that are just dead air throughout the day. The messages sound like someone is being...

One of my clients just bought a building that had a NEC Electra Elite IPK in it. They would like for me to do basic programming on it, but I am not an NEC tech. With that being said, is there software to program it with, or do you have to use the digital station in ports 01 or 02?

I have a client with a Magix and merlin messaging. They have DIDs and would like the unused extensions that don't have phones to forward to 2710(operator). These unused extensions don't have voice mail boxes so they just ring. They don't have phones at this time otherwise I would just program...

Will the IPO500 with VMPro activate the MWL on the 6221 single line phones? I'm pretty sure it wont with the 8100 series phones, but I'm not sure on the 6200 series phones.

I am trying to put 4 lines in calling group 770 so that the AA will pick up immediately when calls come in. However, it wont let me put the lines in that group at all. I tried to put them in 771 and create an overflow but I cant put lines in there either. This is a Legend 7.0 in key mode. I...

I'm working on this Legend 4.0 that is a two cabinet system. The inventory is as such: A Slot # 1: 008 MLX A Slot # 2: 408 A Slot # 3: 408 A Slot # 4: 408 A Slot # 5: 800...

First off, I am not a Definity tech. I am SMB only and have NO experience with the Definity other than replacing an Audix card a couple of years ago. With that being said, I have a customer that is replacing the UPS on their Definity Pro Logix and wants to properly power it down, replace the...

I have a customer that has a Legend 6.0 with a Paradyne 3150 to a DS1 card. The Paradyne has a fail light on and the yellow light is on the ds1 card. The buttons on the paradyne do not do anything and restarting it has no effect. In the past I was able to restart it to clear any errors. I...

First of all, I am an AVAYA tech and no nothing of the Nortel Systems. My problem is that one of my customers bought a Chevy Dealership that came with a 2-year-old Nortel BCM50. They just moved in and need to turn off the Auto Attendant that has all the info of the last owners. Can anyone hlep...

Which way do you guys pull the cable? Do you start at the closet and pull to each drop. or do you start at the drop and pull to the closet? I generally pull to the closet from each drop, but one of my guys asked me today if it wouldn't be easier to do it the other way. I thought about it, but...

We installed a QE for a customer who has 8 extensions and 4 analog lines. They are using a Netgear 16port PoE switch which is not connected to their data network. They purchased the QE because they want to have at least one teleworker in the near future, otherwise they would have gone into a...

I am starting a job that has a nasty 90 degree turn in the middle of a long run. This building is shaped like a squared "U" and many of the cables have to make a hard 90. Unfortunately, the cables are run on the inside of the turn. We are using hooks for support, but I need something to go on...

I'm working on a partner ACS 6.0 with NO voicemail. They have an external voicemail type system (Pharmacy IVR). The IVR is set up as ext 26, 27, 28, and 29. The customer wants the lines 01, 02, 04, and 05 to ring on ext 1-25 4 times then to the IVR. The want line 03 to ring on ext 1-25 and...

I have a customer that wants me to run many drops down the center of a hall of a new construction. The cable is to be run in the plenum space between the suspended ceiling and the sheet rock ceiling and there is nothing else in this space. He would rather the cable be run attached to the sheet...

I am trying to figure out how to clear a Major Alarm on a G3 v9. The Alarm says its the Cabinet, also slots 4 and 7 both have warnings. In reading the the help file, it says to resolve the problem in order to clear the error. I can't find the problem because everything is working properly...

Activating privacy on a 8110 on a Legend 7.0 is as follows: lift handset > get Intercom dial tone > press *31 >hang up Right?? I get error tones when I do that. She can't activate it in a call by pressing #31 either. The legend is in Key mode if that matters. Any help is welcome.

I am trying to convert a r6 translation to r7 using winSPM 9.0. When I select the file, choose r7.0, and choose the destination it will say that it's converted. When I try to restore it to a 7.0 processor, it says invalid. If I look at the translation is says it's a r6.1. What have I done wrong?

I have a client with a legend 6.0, MLM 007 split into two companies each with their own AA. Ext 27 is the operator of the nursing home which uses AA1. Ext 10 is the operator of the parent comany which uses AA2. Both are set to go to the AA during the day without ringing the extensions, however...