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I need to add an extension in callPilot for information only. Hello, Hopefully this should be an easy one. We do not use call routing as we have a receptionist. So when you call you get a message that says to dial your extension if you know it or wait for the operator. We would like to add...

I have an employee that picked up a DNS changer virus on his laptop and brought it in to share with the rest of us. All it does is change the DNS settings. However, this being a Microsoft AD network, that becomes a problem. I can manually change the DNS settings and it works fine, but that is...

We have XO right now and we are unhappy with the service and the price. Our contract will be up in March, so we are shopping ISP's. Any suggestions? Deltacom has come in with a VERY aggresive quote.

I have the basic NAT and port forwards setup, but now I would like to block chat programs for a single user. I gave her a fixed IP, but I am having trouble configuring the ASA5500 to block just her from Yahoo messenger and myspace messenger. I had a lot of help from cisco in doing the base...

We are using Earthlink for domain name hosting. Our local DNS states that the SOA is set to .local My local domain is .local should I add a record for our .com domain name?

What defaults need to be turned off so that people can't call forward from our voice mail system. I changed all of the voicemail paswords to six digit, unusal numbers, but we are still getting hacked. Any help would really be appreciated.

I have a table with sales order numbers and for each part on the sales order there is a seperate entry. i.e. if there are three parts sold on sales order 123, there is an entry for each part number, totalling three entries with the sales order value of 123 I need to pull all of the entries for...

I have a user that needs a program to start when he logs in to a terminal services server. So I placed the program in his startup folder, but it seems that nothing will run from his startup folder. Then I put it in the "all users" startup folder, but it still doesn't work. Then I made him an...

Is there a way to setup servers in the same way that you setup raid 1 mirroring? I would like to have two servers with exactly the same data, this way if one goes down, I can rollover to the other without any downtime(or whatever time it would take to switch over to the other server).

Hello All, I have a client whose backup fails about 50% of the time. The exception is an e-mail or e-mails that have a long string of characters in the title. If you look at the e-mail there is no string of characters actually there. I usually go in and omit the offending e-mail from the...

It seems that I cannot get more than one connection at a time with our VPN setup. Any suggestions on what to check? Windows 2003 Server Std. Xincom Twin WAN router XC-DPG402.

I have one line that transfers to a non-existant line #300 instead of (user who was called) VM. Does anyone know how to correct this? Any help would be appreciated!

Hello, I have a windows XP box that cannot access the internet. It is a completely new install on a formatted drive. After the install finished, no internet. Everything is set to the defaults. many other machines on the network can access the net with the same settings. This machine cannot. The...

Hello, We are running Brightstor ARCserve Backup Release 11.0 (Build 2670). The program has become unresponsive. It no longer bakcs up, giving an error E3530 Failed to login to database. (EC=-2005) and W3831 Unable to find any media that can be used in this job. When I go into the console to...

Hello, On a Nortel Option 11 I have an analog line (500) and I need to allow it to dial out. What do I need to change?

Hello, I have an Option 11C and I just setup a new mailbox. For some reason it is not "connected" to the extension as it usually is. What do I check?

Hello, I have a 2616 telephone on a Meridian Option 11C that I need to program the handsfree on. It sort of works, you can select it, dial a number and hear the person answering the call, but the person on the other end cannot hear me. Any suggestions?

I have some excel files that have Autocad 2000LT files embedded into them. I just upgraded to a newer version of Autocad and when I try to open the embedded files, they won't open. I get the error "cannot start the source application for this object" Is there a way to change what program excel...

Hello, I am trying to setup a VPN for playing strategy games with my home PC. The router has port range forwarding set like this: Start: 1723 | End: 1723 | Protocol: both | Local IP of VPN Server | Enabled Start: 500 | End: 500| Protocol: both | Local IP of VPN Server | Enabled Start: 50 |...

Sorry, I know it's a simple question, but it seems to be an industry secret. How do I add a new telephone to the system? Find an unused TN and DN. LD 20 Req: new Type: 2006, 2008, etc. TN: Enter the TN (i.e. 4 0 0 1) DES: reference number? (I've tried different things, like "1") Cust: 0 Then...