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Hi gang, Have CCR 6.1.4.4 installed on a Server 2008 64-bit OS, SQL 2008 Express R2. 4Gb memory. IP Office 412 at R6.1.20. CCR runs rock-solid for about 7-8 business days then a SQL Database communication fault occurs in CCR. I noted today that the SBCCDashboardHelper.exe process is using a...

Hi gang, Anyone performed a restore of One-X Portal to a new/replacement server to retain the user profiles? The R6.1 Avaya KB mentions the configuration is backed up as backup.sql in the bin folder of the one-X Portal for IP Office application (default C:\Program...

Hey gang, R6.1.20 on both IP500v2 and VMPro. VM ports fall to zero, no recordings. When merging the config for voicemail passcode changes or name changes, the VMPro intermittently requires you to restart VMPro services to sync it to create the account in the VM directories or passcode. I know...

thread940-1605448 Hi gang, Avaya H.323 IP Telephone Installation doc dated 3/2011 indicate the IP500v2 with memory card acts as an HTTP file server for up to 50 IP phones. Is this simultaneous connections? Is this setting satisfactory for very large deployments of sets [270+?] or is a 3rd...

Hello, Is anyone running 5600-series VPN phones with a Sonicwall NSA 240 security gateway? Tek-Tip 190 for the Sonicwall Tz170 Router was helpful however the tunnel fails to build with an IKE phase 2 no response error when trying to connect my lab 5610 VPN phone to the customer's security...

Anyone seen an issue of a 5610 set not firmware upgrading beyond R 2.300. Callsvr and Filesvr settings have been doublechecked on the sets in question. Other 5610 sets on the same network upgrade fine. Reregistering the sets via SSA, manual unplug have no affect. TFTP server is up. Vance...

Hi all, Hope everyone has a safe and happy holiday. Wanted to take a poll on the use of "Enable Fastart" in regards to IP Trunks used with SCN Voice Networking enabled. Avaya SCN docs state to not use faststart while 4.2 Manager docs say to use faststart when also enabling SCN. My past...

Does anyone know how to access the MSDE database used by ContactStore and have tips to rebuild? I migrated a customer's CS data to a second hard drive due to a vendor incorrectly installing on the OS partition. I'm able to see new records in CS when searching but not old records. I've...

Opt 11c Release 4.5 with 3904 sets. Recently upgraded from r24.24 to r4.5 All sets have been flashed in LD 32. The client is an executive suite in FL where I have a day and night IDC table routing incoming tenant calls to a receptionist during business hours and to the tenants after hours. The...

I have a NI2 B8ZS ESF PRI that has been unstable on a Opt.11c r24.24 in Loop 1. TDMI cards on both PRI. My primary CC is locked to Loop 2 PRI that is stable. Both d-channels and PRI are identical, just from different telcos. When I enable the PRI in loop 1 in question, I get a lot of the...

Boss-Secretary Filtering Enhancement in use; BFEA on all sets. The receptionist intermittently reports her BFS key for various tenants stops working (she cannot activate or de-activate filtering) or calls do not filter to her. My present case involves the latter; calls are ringing to the...