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Its been some time since I rebooted my SMGR. I looked in my notes and don't have anything about disabling geo redundancy prior. So the question is this, do you disable geo redundancy before rebooting SMGR or do you just reboot each server 1 at a time and re-enable geo-redundancy once both...

My System and Session Manager Identity Certificates are about to expire. Is it as simple finding the System and Session Manager in Manage Elements and selecting more actions then Manage Identity Certificates? Once there I click each radio button then Renew. I did my CA cert 2 years so I have...

Question for those that use Redsky or any E911 provider to route 911 calls in the US and Canada. On Monday from 1:26 to 5:12pm if you're connected to Redsky via PSTN (non SIP integration) you would have gotten dead air followed by a fast busy for any 911 call. So the question is whats your...

Looks like I need to patch all my AES's. https://download.avaya.com/css/public/documents/101080435

Starting a new thread with a new title as the previous one only got 1 reply. The question is what are you doing for your remote work force in regards to E911 and Ray Baum act (US Federal Law). Previous thread: https://www.tek-tips.com/viewthread.cfm?qid=1812940

https://support.avaya.com/helpcenter/getGenericDetails?detailId=1399839287609 SMGR patch is out.

Are you Ray Baum compliant? If so, what are you using for your remote workers?

Anyone every put a Dell R630 in a 2 post rack? If so, what did you use to mount it? Thanks.

CM6.3. VDN is setup with return destination which goes to an IVR survey. This works fine. The ask is on occasion the agent needs to transfer the call to another remote company. Agents press transfer, 1800...., transfer. The remote company answers but when the remote agents hangs up, the call...

Curious what everyone is doing for SNMP with Avaya 7/8 with AVP? Moving from Avaya 6 to 7 and all i can find is this https://downloads.avaya.com/css/P8/documents/101038182 which hasn't been that helpful.

anyone know the correct way to use configureNMS.sh to remove SNMP destinations? Im working on a utility server version 7.1.3.5 This adds it /opt/avaya/common_services/configureNMS.sh -v v2 -c fake 10.10.10.10 162 This lists it /opt/avaya/common_services/configureNMS.sh -l 10.10.10.10 162...

Not sure if I saw this discussed, but you need to take action if you have any of these older Avaya products ASAP. Chrome 81 is being release next week. https://downloads.avaya.com/css/P8/documents/101062983

Have a 20 year old 302C console. It has a K style handset with the dial in the middle (0 through 9). Any idea where to buy that handset?

So I'm starting the process to plan our Avaya 6.3 to 7 upgrade. Moving from System Platform to AVP. I'm reading all the docs and planning out the process. I'm use to having to read several Avaya docs in order to get the full picture. I'm curious if its just me but the docs on...

On an old Definity CM9 got a TN2464 that is failing test 135 when I busy/release the board. Already opened carrier ticket as there have complaints about no audio. They said, no problem found. Going to swap the wiring to smart jack, TN board, 120 CSU, and 700A loop back jack one by one until I...

Has anyone with CMS R17 running Redhat been able to get the F keys to work with Tutty? With a Solaris OS, it works fine up to and including R17 but with Redhat it's not working. After using tutty for some many years, its going to be tough to have to go back to the Avaya terminal emulator.

Is there any way to upload a wave file as a personal greeting in Aura Messaging? Modular Messaging had web subscriber options but the AAM User Preferences seems to be lacking lots of features.

CM5.2.1. Does ARS location 1 always map to Tenant 1? and ARS location 2 map to tenant 2? Or is there a place to define that? Lastly, if there is a tenant 10 with no ARS location 10, then it will use ARS location all.

Trying to find a document on CM6 licenses. Something that explains the differences between standard and enterprise. I can't find anything on Avaya's site. Anyone have a link that they would like to share???

Today I received a package from Avaya. It contained some marketing material for Avaya flair. Inside was what is called "video in print". Google it if you want more information. Simply put its a video screen inside of some printed material. I was curious what made this thing work. So I...