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Hi there I have a problem. I have a web based application from Nortel that workes fine on all versions of ie6 except for a particular set of machines that are all built in the same way. When i try and use a menu that pops down on these i get a objects doesn't support this method or property...

Hi there we have recently upgraded from 4.2 to 6 on sccs and from 4.5 to CCMA on the web client. All is going ok just! Only the web admin username can see the list of supervisors and agents in CCM Any other user even if they have full access like an admin cannot see any agents in CCM. Also...

Hi all, We recently upgraded to CS1000M from option 81 release 25.40B and since then we have had issues whereby on the real time displays on fat client 5.0 and on web client 4.5 and agent (not all, and not all the time) is showing the status DN out (on hold)you can call this extension and see...

Hi there, We used to have a reception area with 2 2250s, these now are not in place, but the revert to 0 goes to a standard programmed phone in reception that is manned by our security team. All numbers that are within our DDI range but are not programmeed on the switch, when dialled route...

Hi there, We have an issue whereby, when we 'lose the network' for say 30 secs, it takes approx 10 minutes for voice to resume across the network (shared data and voice) link or to failover to out BT backup voice link. We have pinned this down to the ITG cards (we have 3 per site - 96...