I have an existing MICS that is DR5.0 that we put a Norstar VoIP gateway on. It is talking to a network of 3 BCMs over VoIP trunking. We can get calls in and out of the MICS via the VoIP network, however if a call comes into the MICS, we are unable to transfer that caller to a BCM set over the...
I have an existing MICS customer who purchased a digital FAX server card and wants DID service for the FAX service. Is there a way to bring an ISDN-PRI circuit into the Norstar, setup a cross-over T1 trunk from the MICS over to the FAX server and route DID calls over to the FAX server from the...
I have a BCM50e and my integrated contivity router seems to have been misplaced. To be more specific, when I login to the element manager, hit the "launch router gui", I arrive at an an empty apache webserver directory reading "index of /" at https://10.10.11.1/router/ . There are no files in...
I'm trying to get the personal call manager working. I installed the LAN CTE, then the PCM, but cannot see the proper TAPI interface to choose when I start the PCM. I'm on a Windows 2000 Pro workstation. The system is a BCM50e with 4 LAN CTE seats loaded. Any thoughts on what I need to do to...
Has anyone ever configured a Quintum Tenor AS to a BCM? I have a BCM 400 and a BCM 50 handy, along with this Quintum box. It is probably fairly easy, but I have a complete lack of knowledge of the right way to setup an IP trunk and know next to nothing about h323 and what the paremeters mean...
I have a BCM 400 with 3.6 deployed to a customer with a PRI. The customer would like to have a true three digit dial to "911" on their system without dialing the access code. Right now, they dial a 9 to get an outside line, which would mean that they would have to dial 9911 to get out. They...
I have an existing MICS customer who is adding a new branch office and is wanting to go with a BCM 50. Do I just make sure that we have 4 ATAs at the Modular? Will those IP trunks link up with the IP trunks on the BCM 50? Do I need MCDN on the BCM 50?
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