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We ' re trying to setup our 2250 Console to fwd NIT to a Symposium acquired CDN to better manage messages and treatments. After treatment calls must be forwarded to a DECT phone, if that 500 is busy call should wait (music, confort messages etc). The issue is that everythings works perfectly...

Hi, I hope someone has an idea of how to resolve the issue with the TL891 autoloader that appears to have been configured for slave mode. Every time I start the unit, I receive Fault Code 300F | Slave Init Error | Enter to Reboot or | Power Down to Clear. When I try to go to the Configure Menu...

Hi, I'm trying to figure out how to change the disconnect tone on a 500 type in a Opt 61c Meridian to match the disconnect tone of the standard PSTN line in Italy. I found that LDTA must be set in the cls for that TN but after that I get a long disconnect tone instead of a pulsing one.Can anyone...

I'm not new to Pbx programming but I received a request from one of our clients to setup a monitoring for only the customer voice and not the agents. We' re using an Opt 61c with M2216 phonesets. The solution we have in place for recording uses the obv port on those phones, and from what I can...

Hi, I've received a request from one of our clients to setup a script that plays a message to agents waiting on a specific queue. We normally use MMail to provide voice features but I found no indication on that. Any idea of how to setup such a solution ? Thanks in advance