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Good day all. I'm trying to finesse routing on a BCM 4.0 (SU14 latest patch)to allow calls to an extension at another site to fail to the other site's main PSTN number if all VoIP trunks are busy. I know about building a routing service etc. The issue is when I attempt to add alternate routes...

I have a customer who is ripping out all of their Option 11s (3.0) and replacing them with a Cisco Call Mangler. This is occuring over multiple sites across Canada. Yes, yes I know.... Anyway, their smaller sites have BCM 400s (mostly 3.7) and they intend to keep them. Currently they have...

Have any of you seen these errors on the alarm banner on a BCM 3.7? It comes up as component ID GenPort and error ID 22, but I can’t find that ANYWHERE in docs or in Knowledge base. These come up about 5 times every few seconds and within 5 minutes of warm reboot, the BCM has over 10000...

Has anyone ever successfully managed to send and receive faxes using a Brooktrout server connected to a CS1k via SIP trunks? I've tried direct signalling (static IP in NRS endpoint for BT)from the BT to the CS1k, and can send, but not receive. I've tried registering the BT to the NRS...

Good Day all. I have a couple of questions regarding Dual Homing and Split Cores. 1. When do MGCs switch from one port to the other? When they sense that traffic is failing to get through or only when a switch dies/port is disconnected. I ask because I recently had a scenario where a TLAN...

Good day all. I have a customer who would like to have a backdoor DID which allows them to dial in and check messages. They want to utilize auto logon. I have taken the DID, IDC'd it to the CP VM DN. On my test mailbox, I have entered my cellphone # as another DN, and enabled auto logon. I...

The setup is a CS1kM SG 4.5 Main office with a 5.0 Branch. (yes, this is supported, but only for 5.0 not 5.5). I currently have everything working, but now want to finesse the outdialing from both sides to take advantage of Toll Bypass. What I currently have in place at the main for the branch...

I've just brought up an all IP 1000B to an existing 1000 MG and have a couple of questions. 1. I know that VNR is supposed to route Branch PSTN DID calls over to the Main, but I seem to be having a hell of a time getting it to work properly. I ended up having to IDC the inbound DID to a...

I'm having an issue with getting the one number fax/voice function working. CS1k 5.0 and CP 5.0 both fully patched. The scenario is this. I've set up the phanton DN that is DCFW'd to the one number CDN. The CDN is correctly applied in the SDN table. What happens is the inbound call is...

Here is a brain stumper for me: CS1k 5.0 SA. CC6. both patched to current(ish). example ACD set has key 0 ACD 4000 1 4364 and key 1 scr 3245 1 I have built CLID tables such that entry 0 = 416XXXYYYY and entry 1 = 866XXXYYYY. The problem. When an ACD user places a call using their key 1...

Good Day all. Maybe I've stared at this for too long, but I can't seem to find the issue here... I have a CS1kE and I'm setting up Converged Desktop with an MCS5100. When a call comes in from the PSTN it is answered by the CallPilot auto attendant. If the caller is transferred to a set on...

Good Day all. I seem to be having a skull cramp today. Customer has a CS1ke 5.0 patched to current. They would like to block outbound CLID on certain sets. At a loss, I created a new CLID entry to display zero's for the number, however the customer reports that my change had no effect. Here...

Howdy all. Seems to be a lot of NARS questions floating around, and I am no exception. This is related to one of my previous threads which you all helped with, but I'm missing the final piece of the puzzle. CS1kE 5.0 SA split between 2 NPAs (416 and 905). Some NXXs in 905 are local to 416...

Good Day all. I'm having a little difficulty connecting the dots on my NARS. CS1k 5.0 SA with a survivable media gateway and alternate call server. Loops 0 0 and 0 1 are in NPA 416/647 (Primary CS) and loops 4 0 and 4 1 (alternate CS) are in NPA 905/289. Both sites have PRI's. The issue is...

Hey all, it's been a long time since I've started a thread, so I thought I'd toss one into the mix. Scenario: Site A - CS1000e w/3 IPMGs and 2 PRI's Site B - Survivable MG1000e with Alt. CS installed and 1 PRI. Both sites share local calling areas with only a few NNX differences although...

Does anyone know if Win2k3 SBE supports PAE? I know that standard and datacenter support it. TIA.

Web Client 4.5 SU_07 and SUS_0701: The symptoms: Difficulty launching diplays and/or *UNKNOWN* shows up in one or more fields and does not populate info without either a refresh or closing and relaunching the display. The solution: On the web client server, Navigate to: c:\Program...

I'm having a total skull cramp today and need a little assistance. Scenario. BCM 3.7 w/PRI What I have is incoming DID's (lines 485-492) appear only on Reception set. After 3 rings, AA picks up. This works. Now, Reception wants to be able to "press a button and have the calls ring on all...

Verbatim from Nortel: Nortel VPN Client version V06_07.xxx fails to work on some computers which have been upgraded from Windows XP to Vista -------------------------------------------------------------------------------- Problem Description Scenario: Computer running Windows XP with working...

Are there any procomm scripts or other tools out there that would allow me to enter in all of the NPAs and NNXs into a new PBX? I checked GHTrouts site and didn't see anything to fit the bill. Thanks.