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I have a 6.0 system and I am trying to set up e911 to RedSky. This is a successful call made by dialing direct DCH 18 UIPE_OMSG CC_SETUP_REQ REF 000012D9 CH 18 13 TOD 9:25:17 CK 58CDFD58 PROGRESS: ORIGINATING END IS NOT ISDN CALLING #:XXX3122004 NUM PLAN: E164 TON: NATL CALLED...

We have the latest version of CallPilot client Release 05.00.41.167 running on windows 7. We occasionally have the client fail. When a voice message is opened it plays for about 7 seconds and stops. Subsequent attempts to play it receive a file error. Deleting the user's Windows profile...

When a user on the Call Manager dials 911 the call is sent out on one of three QSIG T1s to a CS1000 running release 6. The CS1000, using ESA sends the call via PRI to the PSAP. Every call sends two OSN call records. The PSAP gets the call and a “hang up” from the same number, at the same...

Does anyone know how to reset the password on a 61XX wireless set?

Inbound PRI DID calls Call Forwarded to a hub site over SIP trunks completes once, then fail for 10 seconds, then complete again. Both sites are CS1000MG with a recent 6.0 upgrade. During the 10 second window, that calls fail, the virtual D-channel shows no message. The D-channel to the LEC...

I'm using CDMA in a 500 set's CLS to get CDR. If I dial the DID for the set and let it ring once I get a record with a short duration. Is there a way suppress call records from unanswered calls? The inbound service is PRI so answer supervision is available and I have it turned on.

I've installed an 1140e with a KEM. Keys 1-8 on the second page (56-63) do not work. It's not the KEM, I have two sets doing this and the page 0 keys 1-8 (32-39) work DES AHCAH TN 152 0 11 02 VIRTUAL TYPE I2004 CDEN 8D CTYP XDLC CUST 0 NUID NHTN KEM 1 ZONE 004 FDN 3525 TGAR 1 LDN NO...

Does anyone know when to expect My CallPilot to work on Windows 2008 Server?

I have a Cypress fax server hooked up to a CS1000 using a DS1 programmed as Tie lines. I have a CLID table built and programmed in the CLEN Field for the route associated with the fax server. When the fax server calls out it does not send the CLID. Here is the trace info for the D channel on...

We have a small healthcare facility and would like to be able to have an easy way for doctors to reach an external dictation system. At our Nortel sites we use a phantom extension forwared out to a toll free number. Can the Magix do the same thing? I'm not looking to do this programming, I just...

For second time while exiting a form in CDE the terminal on a new SX-200 MX Controller has stopped responding. If I sysload it the trouble clears. Has anyone seen this? Is there a fix? I tried to reset the terminal, used ctrl-q, ctrl-d, ctrl-w and ctrl-r. I've waited for 45 miniutes for it...

I'm looking for Release 23.37 ver 1811 install floppies for an old option 61. Does anyone know of a reseller that may have a set? Nortel's site does not go back that far. Thanks

I have a SN610 console with low transmit volume. I have a replacement console that behaves the same way. Am I missing something obvious? I have adjusted the slide switch on the bottom.

I have an Option 81C that tandems calls into a VRU from a DID number. It always works internally. However, calls from some outside numbers are being rejected. i.e. works from my cell phone but not from my home phone. The d channel trace show the Nortel rejecting the call. I belive that the...

I have the level 3 password but not the level 2. It is not the default. Thanks