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when trying to interpret ACD report printouts? thanks, -bb1.

can someone provide me with instruction on how to perform? thanks again, -bb1.

when tie trunks are in lockout between two campuses? thanks, -bb1.

i am curious to see where this will end up going..

i am having trouble using the interface range command on a 3500 Cat switch. can anyone tell me what i am missing? Library4(config)#interface ran Library4(config)#interface range ^ % Invalid input detected at '^' marker. Library4(config)# Thanks, -bb1

and need help convicing them of a badly needed upgrade on our PBX 81, 61 and 11 running on 25.40, with t1's tied between them. I've got cost savings as one of the bullets, and an SRS agreement for yearly upgrades if needed.. anyone else provide any bullets? thanks, -bb1.

Our Risk Manager is asking if it is possible to program 911 Speed Dial or Hot Dial on one of the 4 Soft Buttons on the M3903/M3904 phones when it is IDLE; is this possible? thanks, -bb1.

is it possible to set up a conference call from outside of the switch? for say 4 users calling in? thanks, -bb1.

to other Outlook users with Desktop messaging. can anyone tell me what I am doing wrong ? I am addressing 7604@callpilot.domainname.edu thanks, -bb1.

Would someone give me the run down on how to print reports on specific TIE trunks that I have between 2 sites? I am having trouble using the Traffic Analysis feature (if that is the right one) . Thanks in advance, -bb1.

I am unable to forward messages in the CallPilot inbox of my Outlook application am I addressing this incorrectly? ie. : 7303@callpilot.domain.com or should it be User@callpilot.domain.com ? (what appears on the CallPilot mailbox name field?) any help is appreciated. thanks, -bb1.

is there a command that will tell me how the bandwidth between sites are looking? i am getting horrible voice clarity (every other word dropping).. >itgChanStateShow ?? thanks, -bb1.

we have to PBX's networked together between 2 campuses I have a user that resides on both PBX's and needs the ability to CFW from one phone to another.. if the user knows when he will be the next day he CFW's the phone to ext 4221 (on campus A) and removes CFW on 7483 (on campus B).. my...

We have put out an RFP for maintenance and upgrades for our 3 networked PBX's (81,61 and 11). We have received several bids and all seemed to be about the same price. My question is- with the current release of Succession and the EOL announcement for the NT5D03FB Motorola processors, would it...

STAT's the T1's and DID's seem to look normal.. a trace on extension when dialing a local number- .TRAC 0 5200 ACTIVE TN 014 0 00 06 ORIG 014 0 00 06 1 SCR 0 5200 3903 TERM NONE TDTN 0 SLOT 17 PTY SLOT 17 DIAL DN 97435025 MAIN_PM REOR TALKSLOT NONE EES_DATA: NONE...

Can someone please provide to me a hard copy of the Nortel Bulletin MD-2004-0111-Global, dated 26 March 2004? ref. Motorola processors and their end of life. Thanks, -bb1.

i want to perform an accurate port count for both used and unused analog and digital sets- when counting 3000 sets I list in LD 81 sets: FEAT SETS FEAT CUST TOTAL SL1 500 2500 3000 2000 3900 ISET DCS SETS 00 CNT 412 0...

in 1 phone, key 0 & 1; is there a way to have 2 distinct rings? thanks, -bb1.

does anyone know how to retrieve password for the ITG cards? I am consoled in to the card. thanks, -bb1.

shows 00:00:00 is this hours:minutes:seconds ?? thanks, -bb1.