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Greetings, I'm not sure if this is the appropriate forum to pose this problem so if it isn't please point me elsewhere. I'm writing a script for our facility that will allow the user to backup parts of their HDD to the server. I want to utilize VShadow.exe in order to get around locked .PST...

Greetings, I'm not sure if this is the appropriate forum to pose this problem so if it isn't please point me elsewhere. I'm writing a script for our facility that will allow the user to backup parts of their HDD to the server. I want to utilize VShadow.exe in order to get around locked .PST...

Systems: SCCS 5, Callpilot 3, PBX 61C We have only been using GIVE IVR in the past and would like to setup Access Ports so we can use the featureful OPEN VOICE SESSION in our scripts. I've been using the "Symposium, M1/Succession 1000, and Voice Processing Guide (297-2183-909)" to assist in...

I'm posting this on behave of a fellow co-worker at another site who asked if I would post this question. I don't have the version of OTM that he has so I'm unable to verify this. "Cannot find the rngi/buzz feature in Optivity Telephony Manager 3.1 when programming 3905 telsets. Is anyone...

Greetings all, A couple weeks ago, our PBX went down due to power issues. Never a good way to bring a PBX down I know but it is what it is. Ever since that has happened, our front desk person claims that she can no longer transfer calls to our menu prompts. All of our menu prompts are housed...

Is there anyway to have CPND automatically sync the new name along with the new phoneset that gets created and synced in Station Admin. Seems kinda silly to me have to go into CPND and manually transmit the new name just sitting there after a set is already created. Thanks!

I know this topic has been touch upon here -> http://www.tek-tips.com/viewthread.cfm?qid=1330172 but there was no real resolution. What we've discovered is that as long as you use key 0, the call timer will work. Use any other key, the phone will only display the current date and time. We've...

I've noticed on phones that have one SCR key and are on a call, if a person calls that extension, a message like "Bob, is on the phone. Please leave a voicemail...." can be heard from CallPilot. I'm trying to duplicate this "...is on the phone" message that callpilot sends out for phones that...

We are moving from 2008 phones to 3904 on a 61C system. In the past we’ve always used SCR for extensions. One SCR for the agent’s extension and then a rollover SCR that was non-dialable from the outside. A co-worker within the company introduced me to MCR which makes much more sense to use so...

Greetings, A few months ago we had our MMail system replaced with Callpilot 03.03.06.03. I've hadn't had any need to use App Builder a whole lot since our menus don't change that much. When the system was installed, App Builder on my PC worked fine. Now recently when I try to log into it...