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Our Call Pilot server (5.0) is connected to Exchange but we also need to send voicemails to other external email servers. Does anyone know how to do this? Regards, Mark Monfette

Our Call Pilot server (version 5.0) is connected to an Exchange server but we also need to send voicemails to other external servers. Does anyone know where this is configured? Thanks, Mark Monfette

I want to determine how many digital and analog line cards I have in my CS1000 PBXs. Does anyone know of a command to list or count the number of cards? Thanks!!!

Does anyone know if it is possible to have an autodial key or hot d or a second line programmed on a 1210 IP set? Thanks!!!

Has anyone ever connected a Polycom 5000 or 7000 or any IP based Polycom on a CS1000 switch? If so, what licence does it need: Third Party SIP? Any issues with the installation? Thanks, Mark Monfette

We have two networked CS1000 switches at release 7.5. When the primary signalling server is down, the backup NRS is supposed to become active but this doesn't happen. (If I gracefully disable the primary NRS then the backup does become active...but recently the primary sig server failed and the...

We are trying to program the OSN set for use with the Emergency Services feature and keep getting a SCH code saying that we can't program OSN for a set that has Virtual Office. We disable the Virtual Office feature for the CS1000 rls 7.5 and still kept getting the same error. Any suggestions...

Good day: We want to start using Emergency Services on our two CS1000 (rls 7.5) switches and our vendor tells us that we first have to eliminate the ten DNs in the range 9110 > 9119. Our access code is 4. Given that the users will be dialling 4 + 911, does anyone out there know of a workaround...

Does anyone know how many sets can be configured with the same MCD DN on a CS1K (rls 7.5) ? A coworker has suggested that the limit is 32 sets...but I can't find this anywhere in the NTPs. Thanks, Mark Monfette

Good day: I have a CS1000 PBX with 4,500 users and it is connected to Call Pilot via MGATE cards. PBX at rls 7.5 and Call Pilot at 5.0. In the past two days we have had about 70 users open tickets because they cannot use the "#" sign when trying to access Call Pilot. I reset the MGATE cards but...

I can ping all other IP related components of my two networked CS1Ks (VGMCs, sig servers, etc) but can't ping the call servers of either PBX. They are at rls 5.5. Any suggestions? Thanks!!

I have two CS1Ks at 5.5...but want to upgrade one to 7.5. The swtiches are networked via IP trunks and the primary NRS would be at the 7.5 switch. Does anyone know if this is possible? Thanks!

I am about to have our vendor convert our H.323 tie trunks to SIP. Does anyone know of any issues?

I recently changed the IP node address and all the IP sets had to be power cycled to obtain the new address from the DHCP server. Rebooting the sig servers had no effect. Had 4,000 users out of service! Anyone have any thoughts as to why the sets needed to be power cycled? Thanks!

I will soon have our vendor convert our H.323 tie trunks to SIP. Does anyone know of any issues?

I recently changed the node address of my CS1K and all the IP sets had to be power cycled to obtain the new IP address from our DHCP server. Any thoughts as to why this might be? Thanks!

When my cell phone is turned off calls will go to my cell phone voicemail rather than Call Pilot. Does anyone know how to force all calls to go to Call Pilot and not the cell phone voicemail? Thanks!!!

I am trying to upgrade the firmware in our 1140 sets from C6E to C60. Some sets have VoiceVlan = LLDP MED and these sets will not accept the upgrade. (If I change VoiceVlan to our actual vlan number, then the upgrade works.) My question is: what is the correct syntax in the DHCP server to have...

We are considering replacing some Cisco switches with Juniper switches and I wonder if anyone out there has experience with installing Nortel IP sets on Juniper switches. Any issues?

Just thinking of deploying Converged Office and I am told by our vendor that the cost per user for Converged Office is about $56.00. If the user has an IP or digital set, then the calls are routed through that device. That's fine...but what if the user just wants to use Converged Office using a...