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  • Users: ebcomm
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  1. ebcomm

    Inactive feature messages on VM access

    I am working on a CICS with 4.2 SW and a Flash2 with 2.0 SW. The customer wants the Flash installed but I cannot access F983,F9*3 etc. I have disconnected the Flash and removed the code (F983....test...remove)from the CICS but it still does not work. Compatibility charts show that SW should...
  2. ebcomm

    CICS software upgrade

    I am having trouble upgrading from 4.2 to 7.0...the KSU doesnot come up. Anyone with experience at this upgrade?
  3. ebcomm

    Flash 4 Message Notification

    I am working on a 8 x 24 with a Flash 4. I am having trouble getting the 'Message For You' to display at the Attendant set when there is a message left in the Gen Del MBox. The settings seem to be correct but there is no displayed mesage or stutter tone. Any ideas?
  4. ebcomm

    Norstar 8 x 24 trbls

    I am working on a 8 x 24 with DR5 DS and a Flash 4. There is a central answering position (M7324 with a CAP) that displays the message 'No Party Connect'(at times) when transferring a call to VM. I have tried adding intercom keys but this does not resolve this trbl. I also tried reversing the...
  5. ebcomm

    Norstar CICs Calls For You

    I have a set that displays 'Calls For You'. Does anyone know how to clear this and what it is referring to?
  6. ebcomm

    Flash upgrade

    I am working on a Flash2 and would like to install the Flash4 expansion card. It is being used with a CICS 1.0. The problem is that it does not recognise the second two ports and when you phone the Flash local for the expansion it just goes to busy. I have gone into maintenance and disabled and...
  7. ebcomm

    Flash CCR question

    I have a Flash 2. I want to set up the CCR tree as follows. Greeting...Home Menu(For Admin Press 1,For Sales Press 2 etc). When your press 1(for Admin) you are again given options Sally press 1 Joe press 2 Mary press 3. When you press 1 you are ringing Sally's extension and if she does not...
  8. ebcomm

    Restricting a number?

    Hope someone remembers the SX100/200 analogue. The hotel wants to restrict 1900 calls from all rooms. Hoping someone can assist as this switch is before my era.
  9. ebcomm

    TD816

    I am a Norstar installer but have a customer with a TD816. When an incoming call comes in they want to be able to answer the call without having to hit a CO key. They also want to pull DT on a vacant line when they go offhook instead of punching a Line button. Another trouble is that the calls...
  10. ebcomm

    Emulation

    Does anyone know if Procomm runs clean with Windows XP?
  11. ebcomm

    Emulation

    Does anyone know if Procomm will run with Win XP Home?
  12. ebcomm

    Startalk Flash passwd problem

    The Coordinators passwd was reset using F985 but I am having passwd trbls with the passwd for the Gen MBOX 100. I used F983 MBOX CHG Reset Passwd YES but when I try to access the MBOX 100 it says chg passwd. I then chg passwd but after that the ADMIN coordinators passwd does not work any longer...
  13. ebcomm

    Norstar CICS w 6.1 software CCR Greeting problem

    With the Auto Attendant and CCR both off, you use feature*833 to access greetings. When you select record the response back is 'Try Later'. Anyone else have this same trouble? You can listen to the system greetings and all greetings can be turned off or on. Record is the function that does this.

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