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Group Hello, I have a customer with a BCM 3.7 machine, all appropriate licensing - recently replaced the hard drive and after loading all the patches, RCC gets Network Error. ccrstest does not work. This reporting machine was working find until the system crashed. I have uninstalled and...

My company is currently running on a PIX 501, which was fine but now they want to implement VLAN's which the 501 doesn't handle. I have the router up and running with initial config, but am having problems with the VLAN. Background - I have a layer 3 switch with my trunk ports built, and can...

My company is currently running on a PIX 501, which was fine but now my company wants to implement VLAN's which the 501 doesn't handle. I have the router up and running with initial config, but am having problems with the VLAN. Background - I have a layer 3 switch with my trunk ports built...

I have a customer with a BCM 3.7 using a T1 interface to a predictive dialer. System has (2) PRI's for inbound and outbound. The clock on the circuits are setup up as follows: (2) PRI's are primary and seconday (1) T1 - Master. User's have no issues dialing out on the PRI's. I have setup a...

Hello group, I have a Call Pilot 3.1 and am trying to setup Call Center Reporting. I have the appropriate licenses. The problem is that when I test the config on the apps server the Real- Time port connection test fails. Error is the "Call Center is refusing the connection on port 2223. Please...

I inherited a customer that needs to upgrade from 3.0XC to 7.0XC. Sales took the order, but did not build in a lot of labor for contingency, so I am trying to the system in house to 7.0XC in order to avoid a potential blowout onsite. I backed up the 3.0XC but cannot restore to my lab system...