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scottyjohn, ukcomms and Definity. It´s works Thank´s a lot Best Regards PatoSalvaje

fapuzzo If this report it´s a standard report, maybe you have a corruption in the table dvdn, made a reboot in the Sun Server like "roche", if don´t fix the problem maybe you must re-create the table dvdn. Regards PatoSalvaje

Thank´s also to "Definity" Happy Weekend to all PatoSalvaje

Thank´s "ukcomms" and "scottyjohn" I will test on Monday evening. Best Regards PatoSalvaje

Definity Yes I have the Expert Agent and Call Centre Elite, and is very strange becuase When I change to "yes" the Field Direct Agent Calling in the COR screen for the agent, The Agent "A" make a call to the agent-id "B", The agent "B" listen a very fast...

Thank You for the information PatoSalvaje

Hi Again, I have problems with the DIrect Agent Calling, if I program this feature in the COR to yes it´s impossible call directly to the Agent, please I don´t know if I need other feature to yes in the customer options or in other site of the Definity. Thank´s Best Regards

Hi all, I need the fix a problem in a client with a Custom Report in the CMS, this client wants to see only the AUXTIME whitout the AUXINTIME and AUXOUTTIME, so I need to made a FIELD with the appropiate formula. Thank´s in advance Best Regards