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agent in "other" status
We have an agent who has managed to put themselves in "other" status and is manually accepting calls, instead of having them flow through the system. Any tips on how they did that? Thank you.- SharoninME
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- Replies: 0
- Forum: Avaya: IPOCC (Contact Center for Voice)
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thread1831-1794004
thread1831-1794004- SharoninME
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- Replies: 1
- Forum: Avaya: IPOCC (Contact Center for Voice)
