Sorry, I finally found an older thread that seems to be similar. They mention working with Avaya for a patch. (I'm still not used to "Avaya"). We have CallPilot 4.0 and I forgot the version of our CS1000... Hopefully the patch will work for us. And, hopefully we're up to date enough to...
Recently, remote notification has begun failing for us. It used to work flawlessly, but now the calls route but do not get to the destination cell phone's voicemail. The system times out while the cell phone is still ringing. Here's the scenario.
1. Call a DN. No one is there and get their...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.