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  1. hardyshook

    DITI Option under Net_Data not available:

    We have an Option 81C Relase 3.0. Under Net_Data there is no DITI when you try to change it in ld 15. I've tried entering all the settings and changing settings in the Net_Data. It appears I'm missing something here. Thx for any suggestions.
  2. hardyshook

    Make Set Busy Set on Phone Will not Roll Directly to Voicemail for 3904 Phones:

    Sure thing. Thx. DES 39556 TN 012 0 03 11 TYPE 3904 CDEN 8D CTYP XDLC CUST 0 KBA 1 FDN 31991 TGAR 1 LDN NO NCOS 2 SGRP 0 RNPG 0 SCI 0 SSU 0000 LNRS 16 XLST CLS CTD FBA WTA LPR MTD FNA HTA TDD HFA GRLD CRPA STSD MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLD VCE DRG1 POA DSX...
  3. hardyshook

    Make Set Busy Set on Phone Will not Roll Directly to Voicemail for 3904 Phones:

    I have a site where Make Set Busy Set on Phone Will not Roll Directly to Voicemail for 3904 Phones. I have checked the cls codes, the Marp and the RDR block. Apparently, I am missing something. Any ideas? Thx.
  4. hardyshook

    D Channels won't establish on TIE: RLS Wrong Mode

    Thank you. That was it. Can't believe I missed that. Many thanks.
  5. hardyshook

    D Channels won't establish on TIE: RLS Wrong Mode

    I have a "New" TIE Line between 2 offices that continues to get a RLS Wrong Mode for the D Channels. When I disable the loop on one side the other side will show DTA005 Remote Alarm and then show the DTA007 once I re-establish the remote loop. I have looked through the programming. Everything...
  6. hardyshook

    Transfering out from the Auto Attendant Bypass: Not ISDN MSGO Errot

    I get the following error when trying to transfer out from from out auto-attendant bypass number whether dialing it by Direct Dial or using CDP to dial it from one site and go out to another. I have TARG settings on the routes and removed all TARG using the x01, x02 x0, etc. I have checked the...
  7. hardyshook

    Latest ITG Trunk Card Software & Firmware for Succesion 3.0 PBXs:

    Can anyone please let me know what the latest version of Software & Firmware Nortel Released for ITG Trunk Cards was? We have 6.9 FW & 3.01.60_01_31_2005 SW for our Succesion 3.0 PBXs. Thank you.
  8. hardyshook

    CS1000 Ring 1 then Call Indicator Only:

    Is there a ring once option & call indicator on the display only after that type of an option for a CS1000 running Succession 3? Is there a way to ring through a headset only? Thank you...
  9. hardyshook

    Individual Console Hourly Report Total Time Spent Servicing Calls:

    With Telephony Manager 3.x for the Individual Console Hourly Report Total Time Spent Servicing Internal & External Calls, the time spent is rather low in most cases. In some cases it will report 1 to 4 calls with 0 time spent. Does anyone know what rounding is being done by the system? Thank...
  10. hardyshook

    Console Reports using TM 3.x

    Looks like maybe ld 02 traffic reports have to changed or setup. Thank you...
  11. hardyshook

    Console Reports using TM 3.x

    Thank you for the reply GHTROUT. The reports I'm looking at don't mention Internal Call or Internal Call Time and are generated off of the TM Server not the TM Web Interface. They list Total Peg Count of Calls Handled by Attendant. As well, I am unable to get all consoles to report...
  12. hardyshook

    Console Reports using TM 3.x

    Using TM 3.x to run console reports such as the default Individual Console & Customer Console, besides setting ICDA & ABDA in LD 12 for the consoles, what other parameters must be defined?
  13. hardyshook

    Call Detail Reporting for Listed Directory Number, 0 & Extensions:

    What is the best way to get CDR data on 2250 Attendant Consoles with Succession 3.0 on an 81c? Thank you.
  14. hardyshook

    Using Putty & a Script to Load Auth Codes:

    Is anyone using Putty to load Auth Codes into their Nortel PBX(s). If so, what type or script are you using or an example please? Thank you.
  15. hardyshook

    Option 11C Grounding Requirements:

    Does an Option 11C with 3 Cabinets have to be grounded to the Electrial Service Box that it gets it power from with the Electrical? Does each Cabinet have to have its own #6 AWG Ground wire running back to the Grounding Block?
  16. hardyshook

    Call Tracking Software for Nortel Environment:

    Can anyone recommend any Call Tracking Software for all calls to be used with a mixed Nortel Enviorment with an 81C, 61Cs & 11Cs with most running Succession 3 or 4? Thank you.

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