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  1. lhamp

    HP multi function: paper stops before printing

    Have a HP color copier 170 that will only feed paper as far as the platen (where the print head runs across). Gives jam condition. Happens on every page. Have cleaned entire machine, feed tires are good, sep pad is good, encoder strip and wheel are good. Anybody got any ideas? TIA Larry
  2. lhamp

    Phaser 850N, no magenta

    We have a Phaser 850N in the shop. It will not print any reds at all, have run the stripes routine numberous times. The customer is probably using AM ink sticks ( the driver saw some when he picked it up). Is there any way to get this thing going again?? Help please, Larry

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