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Billz66, OK, so our vendor finally changed the auto_dn pool to a range that's not conflicting...and imagine this...it started working!! We've been arguing with them for a solid two months about this "Set Locked Out!" issue and they've insisted that it is a "network problem". We've also been...

Billz66, So I sent the output from the locate auto_dn command you gave me to our vendor, and their tech got back to me a little while ago. I don't want to wholesale paste his response, but he basically says the Call Pickup - Directed feature access code for us is #1, which conflicts with the...

Billz66, I believe you are zeroing in on this! I messed with that locate command yesterday but couldn't figure out the proper syntax...if I have typed it correctly using what you posted then it's saying there are no free DN's... ======= LOCATE AUTO_DN # 1000 1999 ======= LOCATE: Warning! file...

Billz66, Thanks for the response, I appreciate it!! So we're using "#**#" to do the initial registration of the phone for a hot desk user. I get the feeling that the pool is full too, or something related to that, but how do you check what is used and what is available in the pool? I'm...

Hi, just signed up to ask this question as we can't get it sorted out... ((*** I've seen the post from 3-Mar-16 ***)) -------------------------------------------- That post may be the answer; however, I'm not a phone guy and so I need some hand-holding on how to check the steps. I made a new...