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( cs1000) Does anyone know how to program the setup for an E911 call so the call can be captured. I understand that programming has to take place in LD 24 but I'm not sure what to do. I have programmed the TTY port and the History log to capture a call but so far no calls are being captured. Any...

I know that there is a way for a Nortel Rls.4.5 or better PBX to capture 911 calls, made from internal users across a telco PRI, in the history logs but I do not know how to set it up. Any ideas ?

Here's the situation. My client wants to have all 911 calls that leave the building, show up immediately on the screen of the maintenance terminal. I have seen this done sometime ago and do not remember how to program the PBX to display 911 calls to do this. Any

I have a hotel customer that has an Option 81 and a shelf style Meridian Mail system. For access it has an RS 232 connection to the back of the shelf. I have lost terminal access to the system. Due to renovations in the office, the access terminal had to be moved. I disconnected the terminal and...

Where can I find a site so I can download Element Manager for A BCM 50? Appreciate your help.

Does anyone have explicit instructions on how to setup a menuing mailbox in Meridian Mail. I need to know how to set up Dial By Extension and also using the dial pad to reach a person internally. A DID number will be used to enter MerMail after I setup an ACD queue to night forward into the...

Hi, All. I have a situation with callers being transferred to a cel. phone from Call Pilot on a CICS system. Firstly, when a caller phones the Main Office number, a receprionist transfers the call to a Managers mailbox, the caller is prompted to "Press 7" if you wish to speak to the Manager on...

The 1104e password does not work. I've tried a default one which is .....colorset.....that doesn't work either. I guess I'll go to Nortel. Thanks.

Does anyone know what the password might be for a new I 2033 conference phone. The CS 1000 Programming has been done,no problem. When I plug the I 2033 into an ethernet POE port, it loads properly but gets to a point when it asks for a password. Any clues ?

I'm connecting a Universal Trunk Card to an Interalia RAN machine and need to know what the pinouts are for Pulse Start/Level Return. The Interalia RAN is a MMU2-62AB.

Where do I find the licencing information in Call Pilot. For mailboxes and ports. How do I find out how many are left before I buy more for a customer.

I have a user that claims to have a mailbox on the system but cannot find it anywhere in Call Pilot. I've looked at all possibilities and cannot find the mystery mailbox. I can call into the system and when it asks for the mystery mailbox, I enter the digits and then it asks for the password, so...

Have a customer who has changed their Nortel CICS password and forgotten it. The installer/programmer password has changed too. Is there a back door password that Nortel uses that I can use to gain access to our customers system.