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  1. parry5

    BCM50 - problem with IP phones

    We have a new install where the customer has 2 i2002 phones in remote locations (VPN tunnels built to connect to the network). When one IP phone calls the other, the call rings through, but no voice is transmitted. Both i2002 users can call the office and all extensions... just not each other...
  2. parry5

    Call Center and Hunt Groups

    This sounds workable - never tried it myself. Let us know if it works! My customers never check the mailboxes assigned to their skillsets - and I wish there was a way to skip having to assign one...
  3. parry5

    Can you download mp3 files into a BCM50

    I know you can load wav files in the BCM50 for greetings, but I have not heard about any MOH items... Hope that release 2 irons out a few items!
  4. parry5

    How to locate expert BCM50 support vendor? (other than yellow pages)

    $500 for a service call? Dang! I'm working in the wrong geographic area! :) BCM50 is so new, even the tech support at Nortel is "spotty" at best. Tier one support have given me conflicting answers for a number of questions. We've put in 3 systems locally, and have had some "issues" that Nortel...

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