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THANKS Mitch. That makes sense since it needs IP connectivity between PN's since there is no TDM. I guess it takes the TDM to IP to communicate with the other PN's.

I have Medpro's in 1 and 2 but only running digital phones in PN3 and can't call digital to digital so shouldn't use Medpro (right?)

just shows 'redirect station' or 'busy station'. It tries to go to VM but since the VM hunt group is on PN1 it fails.

I just added a 3rd PN. IPSI's all connected, phones connected and can see everything but when I call from a digital phone on PN3 to any digital phone on PN 1 or 2 it won't go through. Can call some IP phones on PN1 and 2 but not all. Any advice where to look?

Have Avaya CM 5.1, s8730's and trying to get a remote user setup over DSL with sonicwall VPN. The phone registers and I can make calls and even receive calls but when I pickup the handset I get no dialtone. Screen display is also fine. Any thoughts?

I have an s8500 at main site with a 8300 LSP at a remote site. They cover to an Audix at the main site. When the remote users are on the phone (1st line appearance) and a call comes in to their second appearance which is then answered by Audix, the user and the person they are talking to can...

I have a CM3.1.2, 2 port network with a 2602 in each PN. we are experiencing one-way calling issues on heavy IP phone usage days (when the 2602 seems to hit about 9mb in activity). I am at V25 on my 2602 firmware and tried to upgrade to V33. It loaded to the 2602 just fine and when I scheduled...

I added the NSF strip3 and when I tried to add it to my route pattern it indicated it was only for CBC trunk groups (Call by Call I'm assuming). Am I missing something else?

I created the strip3 facility and added it to my route but got an error inidicating it's only for CBC trunks (Call by Call I'm assuming) which I don't have. Did I miss something?

I have built a vector that uses a route-out command to route to an external LD number. If I call the LD number from my phone it works fine. When I call the VDN it disconnects me. The VDN has the same COR that I have. I did a list trace from my phone when calling the VDN because it gives more...

Now you need to add the cov ans group to the coverage path in one of the coverage path points (would be C# where # is the number of the cov ans group). Many times I will create an internal extension number that I direct the calls to which has a coverage path that will ring the two phones. The...

I am encountering one announcement that is stuck repeating the last 3 words of the announcement over and over again. I have never heard of this before and don't know how to cure it (other than blowing it away and creating another one). Anyone experience this before or know how to fix it.

I have an error message that I can't find in documention showing up when the 4610 phone is trying to register with my Definity CSI Server running CM 1.0. I have about 40 other phone running perfectly and have never seen this error before. They get an IP address from DHCP, they hit the TFTP...

I have set up some 4610 and 4620 phones on the IP Office 3.0 and they work fine until I need to change the extension. Normally, in Definity world, I do a 'Mute' 'r-e-s-e-t' and it would ask for new IP info and then when it came back up it would ask for the extension#. The IP Office asks for...

Using my favorite motto: "It's easy if you know it". Actually if you are going from R6 and earlier to the current release of CM2 then you WILL have problems upgrading. Due to the significant changes from R6 to CM2 in the dialplan the translation fails when you boot from the old flashcard (I...

Does anyone remember the IPSI craft password is to set the static IP address (after the ipsilogin prompt and craft login id).