Are you sure the problem is with the chart and not the running total formula itself? Right click the running total select edit and ensure that evaluate is set to every record and reset to never.
This is the way I've done a similar count of open faults for a help desk, unfortunately I have a...
I am using crystal reports 8 to display the number of faults open at the end of every month in a helpdesk system. I have a calculated field that counts the number of faults opened and subtracts the number closed depending on the value of a transction field and then groups on the transaction date...
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