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  1. Telecody

    NEC DT700 Log Off

    Seems like such a simple issues, however none of the manuals can explain it. With everyone working from home a client is complaining that idle IP phones are showing "Log Off." Where can I find an explanation of this and where can I extend the timer or disable the log off feature completely...
  2. Telecody

    Sv8100 CCIS Outbound Calling from remote site

    I have two sites connected using a VPN and CCIS. Both systems were working just fine with the configuration as follows: Site A (main site) IPL64a 16 sip trunks 16 ccis channels Site B (remote site) IPL32a 0 sip trunks 16 ccis channels We changed out site A (main site) voip card and replaced it...
  3. Telecody

    SV8100 going to hold instead of transfer

    Is this when you answer the inbound call and press transfer? To transfer a call you answer call, press transfer (puts call on hold) dial extension (intercom extension) then hang up. Transfer complete. Look in user manual for better details on how to transfer calls

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