What alamb is referring to is the $INFORMIXDIR environment variable. You should be able to echo $INFORMIXDIR from command line to see the current value - make sure you are logging in as the user who will be accessing the db. ie, if apache then user might be httpd).
This apparently is a...
$result = mysql_query("
SELECT
*,
DATE_FORMAT(call_start,'$dateformat2') as fcall_start
FROM
call_notes
WHERE
ticketid='$reviewticketid'
ORDER BY
$sql_order
",$dbx);
while ($row = mysql_fetch_array($result)) {
$noteid = $row[noteid];
$result2 =...
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