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thread798-1595873 Just wanted to go into more detail on this thread. PREP YOUR TFTP SERVER 1. Download Pumpkin TFTP (its free) and install on your PC. 2. Make a folder in My Documents called "My TFTP Root". 3. Create a subdirectory within the "My TFTP Root" called "nortel". 4. Configure...

I know what you mean about it being the Holy Grail. For the longest time I tried to find anyone with a copy of the software. A few years ago I stumbled upon a dust covered 3.5" floppy that almost went into the dumpster. I loaded the DOS based SEB manager and experimented a bit. Now I program...

Just checked out the www.nortel.com/mpl site and Knowledge Solution Engine. I couldn't get a hit on "DP050577". Perhaps you could give me phrase you would type in the Solution Engine so I can read up on it.

Not sure if this helps but I did something similar but with more digits (NPAs). I had a scenario in which callers from specific regions of the US were dialing into a common number. The script would look at the NPA within the caller's CLID and send calls to specific extensions. I created a...

I've done this before with agent postions where ADD is in use. Yes, push the ActiveXControl.msi file out to the agents. Rather than walk around with a CD, or USB thumb drive, I just made a virtual directory available on the CCM server, copied the file to that directory, and had the supervisor...

Just thought I'd put this one out there since I've seen this issue alot! PROBLEM: You open an RTD window (like Standard_Agent_Display within the Public Tabular Display folder) and all the stats are frozen but the "information as of" time stamp is updating correctly. FIX 1: Go into the services...