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  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

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  1. hannibalik

    CCC Custom Reports - Instructions/How do I?

    Hi Jason, Thank you very much for your time and input on this. In a way your feedback made me feel a little bit better. In our reality setting up a test environment would be very difficult but its another option to see how it all works - will have to figure that one out. I am going to have to...
  2. hannibalik

    Call failure, please help, asap

    That's great news - good luck.
  3. hannibalik

    Call failure, please help, asap

    We had this problem and it was down to the wrong conversion of the lines. British Telecom had to come out and do the job again - we had to wait 5 working days. I hope that's not your issue.
  4. hannibalik

    CCC Custom Reports - Instructions/How do I?

    Hi Guys, I am trying to write my own reports with crystal ver9.0 STD for CCC and I am having serious trouble understanding Avaya's way of thinking. I just can not get any data whatsoever! The info on the manual seems to be very vague and for sure there's a gap on those instructions somewhere...
  5. hannibalik

    Help with Overflow Group

    Hello Simon, I had a similar problem here on IP406 and we had to put queing ON. That solved the problem.

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