Dwayne - sorry I have no help for you, but would like to ask if you can advise us - we are having trouble getting the D-channel between Cisco and our OPT81C active. The span is up and O.K. though.
Recently upgraded from MAX RLS 8.0 to Symposium 5.0, then upgraded 81C from 25.40 to Succession 3.0.
To verfiy Symposium info I ran an Agent by ACD-DN Performance report using MTE. This report listed 2805 calls taken in various queues by Agent ID 0. We have always defined agents using four...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.