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  1. JonReid

    Exchange CPU at 100% and unresponsive

    Unfortunately, with this specific problem, that is not true. We were running SP4 before the problem occured and we also reapplied SP4 during the problem and it did not resolve the problem. Microsoft sent us two specific hotfixes based on performance monitor logs and a debugger dump data that...
  2. JonReid

    Exchange CPU at 100% and unresponsive

    Chuck, I just got off the phone with Microsoft Support. They say it is ok if I give the files to you. They recommend, however, that you call Microsoft Support to determine that you are having the same problem that we were. (I would review technet article q822044 to make sure you are having the...
  3. JonReid

    Exchange CPU at 100% and unresponsive

    We have Microsoft Prime Support and they let us download it off of their ftp site. I suggest calling Microsoft Support. They may not charge you for this patch.
  4. JonReid

    Exchange CPU at 100% and unresponsive

    Well, I have been in conversation with Microsoft Support on this one also and finally was able to resolve this problem. It turns out that there is a knowledge base article that describes our problem exactly. The article is KB822044...
  5. JonReid

    Exchange CPU at 100% and unresponsive

    I have tried both without much difference. Thanks for the tip.
  6. JonReid

    Exchange CPU at 100% and unresponsive

    Recently, our exchange server has been running at 100% CPU. We have tried just about all of the recommendations, with no luck. Microsoft seems to think it is corruption in the database. We are working on that now. This is what has typically happened over the last several days. CPU is at...

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