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You are correct, i stand corrected. It IS a "mesh" topology, NOT a "star". My fellow programer who actually built most of this system misinformed me. Sites B, C, and D can use their analog lines to call out when site A goes offline. They just lose the ability to reach that site and access the...

Thanks for the input guys. The only thing that fixes the issue is the reboot of the ip office at site A. We tried other sites and nothing changes. And i stand corrected, it IS a "star" topology not mesh. But when someone tries to 3-digit dial another site, (such as site B to C, it doesnt route...

It is a mesh. Every control unit has an IP route to every other box. But we only seem to keep losing the one site. When they lose the 3-digit dial ability, the other sites can all still communicate with each other, but not the one site, and that "down" site cant reach the others. BUT, we can...

That's what we are thinking as well. But in the back of our minds we are still wondering if it could still be some obscure think in the network or firewall, although sonicwall doesn't think so. its just so weird that we don't lose network connection entirely; the Avaya SCN is still up, and we...

I hoping someone here has experienced this issue or seen it and can give us some insight on to a cause; We have exhausted every possible idea on our end over the last 4 months, with no result. Overview: Our customer has four office sites, IP Office V500 firmware 8.1(69) control unit at each...

Taking it off the customer network and putting on its own switch could help prove stuff, but they have 7 sites and they all share the voicemail so they all need to have access to it. Maybe if we put it on its own vlan or something...?

Tlpeter, We are on our second server already. Entirely new operating system, fresh VM pro download, etc. same issues as before..

Thanks for the input guys. To answer the last question, yes we are sure that its not a PC issue as far as hibernating or a power setting. Sometime the VM pro will stop ten times in one day, during heavy call volume, but then other times stop in the middle of the night or like 3am during no call...

We have checked all the setting with the server, network, etc. we have been working on this for months. So yesterday we ran the Avaya "debug" program so we could reference that after the voicemail quit again, checking the time it stopped, and see what we saw in the dbug log. But when we went to...

We have an issue we have been dealing with on and off for about 4 months. We have a 5 site system using voicemail pro, installed about 3 years ago. The system is running 6.0(18) firmware. The issue is the voicemail connection is lost and we have to restart the server to get it back each time...